Receptionist / Admin Support Officer | Educational Sector

Octomate Staffing Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading staffing company is seeking a Front Desk Receptionist to manage reception duties and provide exceptional customer service. The ideal candidate will have a GCE O Level/N Level qualification and experience in front desk operations. This role is pivotal in ensuring smooth communication and support for visitors, enhancing the overall experience at the educational institution.

Qualifications

• Minimum GCE O Level / N Level qualification.
• 1 to 3 years relevant experience in front desk operations or customer service.
• Excellent verbal and written communication skills in English.

Responsibilities

• Manage the reception counter and assist visitors professionally.
• Handle incoming phone calls, messages, and appointments.
• Sort and manage incoming and outgoing mails.

Skills

Verbal communication

Written communication

Customer service

Organization

Professional demeanor

Education

GCE O Level or N Level qualification

Tools

Microsoft Office Suite

Job description

Other Information

• Working location: Islandwide

• Working hours: Mondays to Thursdays - 7:00am to 4:30pm / Friday - 7:00am to 4:00pm

Responsibilities

• Manage the reception counter and keep the reception area tidy, organized and receive visitors (including parents, students, teachers, vendors, etc.) and provide customer service support to them in a professional and prompt manner

• Manage incoming phone calls, screen and redirect calls to the relevant personnel or taking messages and scheduling appointments to facilitate effective communication between school personnel

• Sort and manage incoming and outgoing mails and courier deliveries to ensure timely correspondence

• Process early student departures

• Provide basic first aid to unwell students and contact parents when necessary

Requirements

• Minimum GCE O Level / N Level qualification

• At least 1 to 3 years of relevant experience in front desk operations or customer service

• Experience in a Ministry of Education (MOE) school environment will be an added advantage

• Excellent verbal and written communication skills in English

• Professional, friendly, and approachable demeanor suitable for a front-facing role

• Proficient in using Microsoft Office Suite (e.g., Word, Excel, Outlook) and internet applications

• Able to operate standard office equipment such as scanners, photocopiers, and printers efficiently

Interested candidates, kindly send in your updated resume via Apply Now or email to [e-mail]

We regret that only shortlisted candidates will be notified.

Joey Lee | R1550634
EA: 23C1980