Receptionist

Cultivar Staffing & Search; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established player in the immigration services sector is seeking a dedicated Receptionist to join their dynamic team. This role is pivotal in managing client interactions and providing vital administrative support. The ideal candidate will demonstrate exceptional organizational skills, a commitment to outstanding customer service, and the ability to thrive in a fast-paced environment. With responsibilities ranging from managing appointments to preparing reports, this position offers a unique opportunity to contribute to a growing firm. If you are a motivated individual with a passion for service and effective communication, this role could be the perfect fit for you.

Qualifications

• 1-2 years of experience in administration or front desk roles.
• Fluency in Chinese for effective communication with clients.

Responsibilities

• Manage client interactions and appointments at reception.
• Prepare daily reports and perform general administrative tasks.

Skills

Organizational Skills

Customer Service

Communication Skills

Attention to Detail

Team Player

Self-Motivated

Education

Bachelor's in Hospitality or related field

Tools

Microsoft Office

Google Workspace

Job description

Our client, a reputable company in the immigration services sector, is looking for a Receptionist to enhance its growing team. This role will focus on managing client interactions, filtering inquiries, and providing essential administrative support. The ideal candidate will possess strong organizational skills and a deep commitment to delivering exceptional customer service, with the ability to communicate clearly and effectively in a fast-paced environment.

Key Responsibilities:

1. Meet personal KPIs and objectives.
2. Act as the first point of contact at reception, managing client appointments and filtering inquiries.
3. Evaluate leads from various sources and direct them to the appropriate department.
4. Prepare and submit daily reports to management.
5. Perform general administrative tasks to support other teams.
6. Assist with scheduling, rescheduling, and following up with current clients.
7. Communicate effectively with internal and external stakeholders to ensure smooth interactions.
8. Maintain high standards of professionalism and service at all contact points.
9. Undertake additional duties as assigned by supervisors or management.

Requirements:

1. 1-2 years of experience in administration, front desk, sales support, call administration, or a related role.
2. Recent graduates from Hospitality or similar fields are encouraged to apply.
3. Proven ability to meet or exceed KPIs.
4. Strong organizational skills and professional demeanor.
5. Excellent attention to detail.
6. Outstanding communication and interpersonal skills.
7. Self-motivated team player with a commitment to providing excellent customer service.
8. Ability to thrive in a fast-paced, competitive environment.
9. Proficient in Microsoft Office and Google Workspace.
10. Fluency in Chinese is necessary for effective communication with Chinese clients.
11. Immediate availability is preferred.

Additional Information:

1. Work Schedule: Ideally Tuesday to Saturday, 9 AM - 6 PM, or Monday to Friday, 9 AM - 6 PM (5 days a week).

Interested candidates are invited to send in your Resume in MS Word Format, stating your past work experience, reasons for each leave, and past and expected remuneration.

We regret to inform you that only shortlisted candidates will be notified.

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