Receptionist

Drake Business Services Asia (Philippines), Inc.; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

Join an innovative firm as a Receptionist, supporting a global financial institution in Singapore. This role offers a chance to thrive in a dynamic environment, where you'll handle call management, visitor inquiries, and administrative tasks. With opportunities for career growth and recognition, you will play a vital role in ensuring smooth operations and exceptional service. If you are proactive, adaptable, and possess strong communication skills, this position is perfect for you. Embrace the chance to be part of a leading managed services provider and contribute to a culture of excellence.

Benefits

Employee recognition and reward program

Career growth opportunities

Work within leading international brands

Qualifications

• 2 years of relevant experience in a receptionist role.
• Ability to manage calls and perform clerical tasks effectively.

Responsibilities

• Handle call management and clerical tasks like data entry.
• Attend to guests and manage visitor inquiries professionally.

Skills

Reception and telephone service skills

Proactive and flexible

Multi-tasking

Written and spoken English communication

Education

Degree in Business Administration

Tools

Concur

Job description

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Drake Business Services Asia is a leading Managed Services with offices across APAC, helping our clients to focus on what they do best.

We’re looking for a highly motivated Receptionist to support a leading global financial institution in the Corporate and Investment banking industry in Singapore.

Why Join Our Team?

We value our team members and are committed to fostering your career aspirations. We offer:

Opportunities to work within leading international brands

Strong career growth opportunities

Employee recognition and reward program

Responsibilities:

Call Management

Handle/perform clerical tasks, such as monthly report and various data entry

Screen/manage all general calls and direct them to the respective department

Update of telephone list

Activate voice recording on eve of public holiday and de-activate on the next business day

Visitor Management

Attend to all guests in a prompt, friendly and professional manner

Inquire the name of the hosts and contact the hosts that their visitors have arrived

All incoming mails to be dated and time stamped

Mail franking and request top up if credit is low

Ensure proper record of franked mails in daily spreadsheet

Sort and distribute of incoming malls

Arrange for courier services and manage expectations

Record local couriers and DHL invoices and verify against monthly invoice

Meeting Room Management

Assist in room bookings

Ensure that meeting room schedule is managed to minimize “no-show” and/or double booking

Assist on meeting room lighting, blinds and videoconferencing/speaker and to seek assistance from IT if necessary

Ensure air-conditioning in Boardroom is to be turned off on eve of public holidays

Travel Arrangement

Manage flight & hotel arrangement for the Support & Operations division including Travel & Expenses claim in accordance with the corporate travel procedures

Visa application where applicable for business travelers.

Other Administrative Duties

Maintain inventory and requisition of pantry, stationery and office supplies and when necessary

Coordinate with vendors for office equipment and facilities maintenance

Provide administrative support as required such as typing, filling, scanning, faxing and blinding of document,

Support Workplace Team in administrative

Support for data entry of invoices in Concur

Other administrative duties as assigned

Qualifications:

A Degree in Business Administration or related courses

With 2 years of relevant experience

Reception and telephone service skills

Proactive, exercise flexibility, able to multi-task & work independently

Banking experience is preferred but not required

Proficient in written and spoken English communication skills (email, business calls, etc.)

Knowledge on basic PC operation

Amenable to work in standard working hours in Singapore office

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Your application will include the following questions:

Which of the following statements best describes your right to work in Singapore? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Receptionist?

Human Resources & Recruitment 51-100 employees

Drake Business Services Asia (DBSA) is the official provider of Swiss Post Solutions’ (SPS) services and technology in Asia Pacific Countries Including Australia, New Zealand, Taiwan, Philippines and Japan. DBSA is a joint venture with Drake International which has been in business for 60 years and brings a wealth of expertise in all aspects of human resource management as well as extensive local presence and expertise in the Asia Pacific Market. Drake and SPS create a unique combination that has proven to deliver differentiated value to clients in Asia Pacific.

DBSA’s value proposition is to achieve service improvements and sustainable cost reductions through better use of resources and replacement of manual processes with leading edge technology solutions.

Swiss Post Solutions (SPS) is a global leader in the provision of document and business process outsourcing services to public and private sector organisations. With around 7,000 people working across Europe, North America, the Middle East and Asia and with access to an extensive partner network, we can offer access to a logistics network that spans the globe.

As a group SPS has global reach currently providing physical and digital solutions across 16 countries. SPS is the 3rd largest provider of mailroom services in the world and currently manages more than 250 onsite mailrooms, handles 3.2million customer calls, 23million personalised calls and more than 1billion personalised mailings for clients worldwide

SPS monitors developments in the digital world, at the same time facilitating the coexistence of physical and electronic information carriers. Its aim is to simplify communication between companies and their customers. With its “Swiss Post” brand, SPS represents innovation, dynamism and flexibility.

OUR VISION

The recognized leader in the transformation and management of physical and digital document and office management services.

OUR MISSION

Creating, maintaining and renewing innovative solutions for our clients that meet expectations, deliver improved services, tangible benefits and reduced total cost of ownership

CLIENT BENEFITS

-Reduce total cost of ownership

-Improve business efficiency

-Consolidate services on and off site

-Effectively manage business outcomes

-Focus on your core business

Drake Business Services Asia (DBSA) is the official provider of Swiss Post Solutions’ (SPS) services and technology in Asia Pacific Countries Including Australia, New Zealand, Taiwan, Philippines and Japan. DBSA is a joint venture with Drake International which has been in business for 60 years and brings a wealth of expertise in all aspects of human resource management as well as extensive local presence and expertise in the Asia Pacific Market. Drake and SPS create a unique combination that has proven to deliver differentiated value to clients in Asia Pacific.

DBSA’s value proposition is to achieve service improvements and sustainable cost reductions through better use of resources and replacement of manual processes with leading edge technology solutions.

Swiss Post Solutions (SPS) is a global leader in the provision of document and business process outsourcing services to public and private sector organisations. With around 7,000 people working across Europe, North America, the Middle East and Asia and with access to an extensive partner network, we can offer access to a logistics network that spans the globe.

As a group SPS has global reach currently providing physical and digital solutions across 16 countries. SPS is the 3rd largest provider of mailroom services in the world and currently manages more than 250 onsite mailrooms, handles 3.2million customer calls, 23million personalised calls and more than 1billion personalised mailings for clients worldwide

SPS monitors developments in the digital world, at the same time facilitating the coexistence of physical and electronic information carriers. Its aim is to simplify communication between companies and their customers. With its “Swiss Post” brand, SPS represents innovation, dynamism and flexibility.

OUR VISION

The recognized leader in the transformation and management of physical and digital document and office management services.

OUR MISSION

Creating, maintaining and renewing innovative solutions for our clients that meet expectations, deliver improved services, tangible benefits and reduced total cost of ownership

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