Receptionist

AHAM AROGYAM AYURVEDAM PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare clinic in Singapore is seeking a Front Desk & Patient Coordinator to support daily operations. Key responsibilities include welcoming patients, managing appointments, and assisting with Ayurvedic medicine sales. Ideal candidates will have experience in a similar role, strong communication skills, and a friendly demeanor.

Qualifications

• Proven experience in a receptionist or front desk role, preferably in a healthcare or wellness setting.
• Excellent communication skills in English; knowledge of Tamil or Hindi is a plus.
• Friendly, compassionate, and customer-focused attitude.

Responsibilities

• Greet and welcome patients and visitors in a friendly and professional manner.
• Manage appointment bookings, cancellations, and rescheduling via phone, WhatsApp, and in-person.
• Maintain patient records and ensure accurate data entry in the clinic management system.

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Job description

Key Responsibilities:

Front Desk & Patient Coordination

• Greet and welcome patients and visitors in a friendly and professional manner.
• Manage appointment bookings, cancellations, and rescheduling via phone, WhatsApp, and in-person.
• Maintain patient records and ensure accurate data entry in the clinic management system.
• Handle patient inquiries related to treatments, services, and products.

Administrative & Operational Support

• Coordinate with doctors and therapists for smooth scheduling of consultations and Panchakarma sessions.
• Handle clinic emails, calls, and correspondence.
• Maintain cleanliness and orderliness of the reception area.
• Process payments and issue receipts/invoices for treatments and product sales.

Ayurvedic Medicine Sales & Inventory Management

• Assist patients in purchasing Ayurvedic medicines and wellness products.
• Assist with marketing of the Clinic and sales of products.
• Maintain accurate records of medicine sales and update inventory accordingly.
• Monitor stock levels regularly and prepare stock replenishment requests in a timely manner.
• Receive and verify deliveries of stock, ensuring proper storage and labeling.
• Support monthly stock audits and generate inventory reports.

Requirements:

• Proven experience in a receptionist or front desk role, preferably in a healthcare or wellness setting.
• Excellent communication skills in English (knowledge of other languages like Tamil or Hindi is a plus).
• Friendly, compassionate, and customer-focused attitude.
• Good organizational and multitasking abilities.
• Basic computer skills (MS Office, scheduling software, etc.)
• Interest or background in Ayurveda, natural health, or holistic wellness is an advantage