Receptionist

Security & Risk Solutions Pte Ltd; Singapore; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Receptionist to ensure a secure and welcoming environment. This role combines administrative duties with security tasks, making it essential for maintaining efficient operations. The ideal candidate will possess excellent communication skills and a professional demeanor, ensuring a positive experience for all visitors. You will manage front desk services, coordinate visitor access, and support workplace operations. If you thrive in a dynamic environment and enjoy multitasking, this opportunity could be the perfect fit for you.

Qualifications

• Minimum Diploma or equivalent required.
• Strong interpersonal and communication skills essential.
• Proficient in Microsoft Office applications.

Responsibilities

• Manage front desk services and coordinate visitor access.
• Handle incoming calls and manage mail and courier services.
• Maintain records and assist with administrative tasks.

Skills

Interpersonal Skills

Communication Skills

Microsoft Office

Customer Service

Situational Awareness

Education

Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

1 day ago Be among the first 25 applicants

Job Description

The Receptionist plays a vital role in maintaining a secure and welcoming environment for all individuals entering the premises. This position combines clerical and administrative responsibilities with security-related tasks to ensure efficient operations and adherence to safety protocols. The ideal candidate will possess strong communication skills, professionalism, and attention to detail.

Roles And Responsibilities

1. Front Desk Services
2. Manage the reception desk and serve as the primary point of contact for enquiries/request.
3. Register visitors according to established processes, liaise with internal stakeholders, and coordinate with building management and security for access arrangements, including group name submissions and event signage preparation.
4. Attend to incoming calls, transfer calls and/or relay messages to relevant personnel.
5. Handle all incoming mails and outgoing courier services, including sorting, notifying recipients, and coordinating local and international deliveries.
6. Internal Support & Onboarding
7. Prepare meeting and training rooms for external meetings; support beverage preparation as needed.
8. Assist new hires and international colleagues with navigation of office spaces, policies, and available amenities.
9. Workplace Operations & Security
10. Manage workplace access by maintaining an updated master list of access cards, handling issuance (new, lost, and replacements), and monitoring the return of MRS/building access cards from staff and visitors.
11. Ensure common space is kept clean, tidy, and professional.
12. Liaise with building management (MCST) to report facility issues, track and oversee on-site repairs, and conduct regular floor walks to identify issues, perform replenishments, and ensure workplace readiness.
13. Coordinate meeting room bookings, logistics for meetings, workshops, and events, ensure rooms are cleared and cleaned post-use, reconfigure Multi-Function Room as needed, and provide support for meeting room functionalities.
14. Inventory & Records Management
15. Maintain accurate records, including visitor logs, access requests, onboarding documents, and physical name cards, while ensuring relevant office space and facilities management content is regularly updated on SharePoint.
16. Support colleagues with administrative needs such as stationery orders and locker issues.
17. Perform ad-hoc reception-related tasks, including water inventory checks and restocking.

Job Requirements

• Minimum Diploma or equivalent.
• Strong interpersonal and communication skills, with the ability to interact professionally with diverse individuals.
• Proven track record in a similar role within a professional and fast-paced environment.
• Presents a professional demeanour and maintains courteous, respectful behavior at all times.
• Strong interpersonal skills with a service-oriented and approachable attitude.
• Demonstrates strong situational awareness with the ability to take appropriate action and follow through while effectively mitigating risks.
• Adaptable and flexible, with the ability to multitask and reprioritize effectively in a dynamic work setting.
• Capable of handling a broad range of tasks and managing sensitive information with utmost confidentiality and discretion.
• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook (calendar management), and email.
• Good communication skills, both written and verbal, with the ability to engage confidently and professionally with stakeholders across all levels.
• Highly responsible, self-motivated, and able to work independently with minimal supervision.
• Strong team player, willing to support colleagues and contribute to a collaborative work environment.
• Additional qualifications in security (e.g., BCP experience, incident management) and health & safety (e.g., trained first aider) would be an added advantage.
• This role is based onsite.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Security and Investigations