Ramp Services Agent

WINGSOVERASIA PTE. LTD.; Singapore; On-site; SGD 20,000 - 29,000; Full time

Job summary

WingsOverAsia PTE. LTD. in Singapore is seeking a reliable Ramp Operations Agent to support day-to-day ground handling for private aircraft, crews and passengers.

You will perform ramp duties, handle luggage, marshal aircraft, operate ground support equipment, and ensure safety and compliance with airport and company rules. A customer‑focused, punctual team player with a Class 4 driving license is preferred.

Qualifications

• Class 4 driving state license is mandatory with a clean record.
• 5 days rostered shifts and willingness to work a flexible schedule including 24-oncall, night,weekend-shift duties and holidays.
• Great physical fitness and strength.
• Proactive, passionate, meticulous and with a strong safety mindset.
• Strong teamwork and communication skills.
• Punctual and excellent customer service skills & attitude.
• Pleasant, courteous and outgoing personality with lots of smiles.

Responsibilities

• Perform day-to-day ramp operations support duties
• Provide ground logistics and manpower assistance to private aircrafts and pilots/crew within established operating procedures and quality standards
• Provide porter services such as delivery of luggage and cargo from and to the aircraft
• Assist in towing, pushback, aircraft marshalling and disconnecting services for all types of aircraft
• Placing chocks and cones around aircraft
• Provide service to the aircraft using ground support equipment (GPU, water/lavatory service truck, aircraft stair unit, etc.) and ensure its safe operations and serviceability
• Report equipment problems and breakdowns to facilitate fast repairs
• Concierge driver for flight crews and passengers
• Assist in providing aircraft with ice, coffee, catering etc. and assist with general ground keeping including aircrafts, hangar and operational vehicles cleaning
• Identify and report potential hazards and challenges as well as occurrences as required by the Company’s reporting system
• Ensure that aircraft are ready for their flights by providing efficient ground support services
• Adhere to safety guidelines and maintain safe working conditions for yourself and others
• Comply with all airport authority and security requirements

Skills

Ground operations

Customer service

Teamwork

Safety mindset

Flexibility

Communication

Punctuality

Driving license (Class 4)

Physical fitness

Shift work

Job description

Key Responsibilities

• Perform day-to-day ramp operations support duties
• Provide ground logistics and manpower assistance to private aircrafts and pilots/crew within established operating procedures and quality standards
• Provide porter services such as delivery of luggage and cargo from and to the aircraft
• Assist in towing, pushback, aircraft marshalling and disconnecting services for all types of aircraft
• Placing chocks and cones around aircraft
• Provide service to the aircraft using ground support equipment (GPU, water/lavatory service truck, aircraft stair unit, etc.) and ensure its safe operations and serviceability
• Report equipment problems and breakdowns to facilitate fast repairs
• Concierge driver for flight crews and passengers
• Assist in providing aircraft with ice, coffee, catering etc. and assist with general ground keeping including aircrafts, hangar and operational vehicles cleaning
• Identify and report potential hazards and challenges as well as occurrences as required by the Company’s reporting system
• Ensure that aircraft are ready for their flights by providing efficient ground support services
• Adhere to safety guidelines and maintain safe working conditions for yourself and others
• Comply with all airport authority and security requirements

Requirement

• Class 4 driving state license is mandatory with a clean record
• 5 days rostered shifts and willingness to work a flexible schedule including 24-oncall, night,weekend-shift duties and holidays.
• Great physical fitness and strength
• Proactive, passionate, meticulous and with a strong safety mindset
• Strong teamwork and communication skills
• Punctual and excellent customer service skills & attitude
• Pleasant, courteous and outgoing personality with lots of smiles