Ramp Agent(Ground Handling) - Airport

Universal Singapore Airport Services Pte Ltd; Singapore; On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team as a Ramp Agent and immerse yourself in the exciting world of aviation! In this role, you will ensure smooth aircraft operations while delivering exceptional customer service. Your responsibilities will include guiding aircraft, operating essential equipment, and assisting passengers with their needs. This position offers the thrill of working in a fast-paced environment, where your contributions will directly impact customer satisfaction. If you're ready to take your career to new heights in an industry-leading organization, apply now!

Qualifications

• Tertiary education or above; ramp handling experience is advantageous.
• Valid Driver License (Class 3 & 4 preferred).

Responsibilities

• Guide aircraft upon arrival and departure, ensuring smooth operations.
• Operate essential equipment and assist with baggage handling.

Skills

Customer Service

Teamwork

Physical Fitness

Adaptability

Basic MS Office

Education

Tertiary Education

Tools

Ground Power Units (GPU)

Baggage Tractors

Passenger Steps

Job description

Join Our Team as a Ramp Agent!

Are you ready to embark on an exciting career where you'll be at the forefront of aircraft operations? As a Ramp Agent, you'll play a vital role in ensuring smooth aircraft movements and providing top-notch service to our valued customers.

Responsibilities and Associated Duties:

• Welcome aircraft upon arrival and departure, guiding pilots to designated unloading areas and towing/parking aircraft to assigned locations.
• Offer lavatory and water services upon request, ensuring passenger comfort and satisfaction.
• Skillfully operate Ground Power Units (GPU) and other essential equipment like baggage tractors and passenger steps.
• Assist passengers and crew with baggage and cargo handling as required.
• Deliver exceptional customer service, going above and beyond to meet customer needs.
• Maintain the cleanliness and functionality of ground vehicles and service equipment.
• Occasionally support mechanics and maintenance teams with tasks.
• Adapt to changing workload and operational demands with flexibility and professionalism.

Knowledge and Skill Requirements:

• Possess tertiary education or above, with prior ramp handling experience considered advantageous.
• Hold a valid Driver License (Class 3 & 4 preferred).
• Proficient in MS Office (Excel/Word) at a basic level.
• Experience with significant internal and external customer interaction.
• Capable of performing physically demanding tasks, including lifting up to 20-25 kg.
• Comfortable working in high-stress environments while maintaining a professional demeanor.
• Demonstrate strong teamwork skills, loyalty, and adaptability to change.
• Willingness to work indoors and outdoors in varying temperatures and conditions.
• Availability for 24/7 operations with potential overtime requirements.

Join our dynamic team and be part of an industry-leading organization. As a Ramp Agent, you'll experience the thrill of aviation firsthand while delivering exceptional service every day. Apply now and take your career to new heights