R0405098 - Private Bank – Client Service Executive, EAM - Associate

DEUTSCHE BANK AKTIENGESELLSCHAFT; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading international bank in Singapore is seeking a Client Service Executive to provide exceptional service to high net-worth clients. The role involves supporting Private Bankers, managing client interactions, and ensuring efficient processing of transactions. Ideal candidates will have 3-5 years of relevant experience in Private Banking or Wealth Management, with strong communication and detail-oriented skills.

Benefits

Flexible benefits plan

Comprehensive leave benefits

Gender Neutral Parental Leave

Flexible working arrangements

21 days annual paid leave

Qualifications

• 3-5 years of experience in Client Service or Assistant Relationship Manager roles.
• Experience in Private Banking or Wealth Management is essential.
• Meticulous and methodical with strong attention to detail.

Responsibilities

• Support Private Bankers in servicing high net-worth clients.
• Manage meetings and correspondences related to client operations.
• Process client instructions and handle daily banking tasks.

Skills

Client service experience

Team player

Attention to detail

Strong communication skills

Ability to meet deadlines

Education

CACS Paper 1 and 2

Job description

Overview

Deutsche Bank’s Private Bank business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, including wealth planning across generations and international borders, asset management with individual risk management, loans and deposits.

The business are looking for a Client Service Executive to support the Relationship Managers (RMs) and Investment Managers (IMs) in the day-to-day servicing of clients through processing transactions, resolving account/payment problems and providing all-round operational support. The role will sit in a centralized team reporting to a local manager.

What you can expect

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities

• Support Private Banker to provide excellent service to high net-worth clients so as to achieve client retention, and be able to handle daily business-as-usual tasks within the desk and market
• Understanding of all desk administration and ability to manage meetings and all arrangements related to the meeting
• Understand client requirements and assist Private Bankers in daily maintenance of account relationships
• Act as the client key interface over initiation of clients' instructions, monitor funds for payment, prepare clients' fax instructions, forms and loan disbursement instruction
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Develop good understanding of the governing regulatory framework, including but not limited to applicable confidentiality/secrecy/data protection regulations and cross border rules where relevant

Your skills and experience

• At least 3-5 years of relevant Client Service Executive or Assistant Relationship Manager experience for Associate level
• Working experience from Private Banking or Wealth Management business is a must
• Strong team player, also able to meet tight deadlines and multi-task
• Self-motivated and goal orientated and a ‘can do’ personality, who is able to work in a high paced environment
• Fluent (written and oral) in English
• Meticulous, methodical and concise, with a strong attention to detail
• Relevant local licenses and qualifications such as CACS Paper 1 and 2

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams

Deutsche Bank is the leading German bank with strong European roots and a global network. See what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.