R0385517 - TDI – SRE Platform Support - AVP

DEUTSCHE BANK AKTIENGESELLSCHAFT; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading bank is seeking an experienced Site Reliability Engineer (SRE) for their Platform as a Service team in Singapore. The role involves supporting on-premises and public cloud infrastructure, ensuring secure and stable operations while collaborating with various technical teams. This position offers flexible working arrangements and a comprehensive benefits plan, targeting candidates with strong technical expertise and SRE experience to join a committed team at Deutsche Bank.

Benefits

Flexible benefits plan

Comprehensive leave benefits

Gender Neutral Parental Leave

25 days of annual paid leave

Flexible working arrangements

Qualifications

• Minimum 5 years of relevant experience in an SRE support role.
• Experience with middleware technologies like WebLogic, JBoss, Tomcat.
• Knowledge of ITIL process required.

Responsibilities

• Responsible for SRE/Production support of PaaS infrastructure.
• Collaborate with engineering and Customer success teams.
• Automate manual interactions and enhance operational activities.

Skills

SRE support

Troubleshooting

Linux

Containers

Python

Agile environment

Stakeholder management

Tools

Openshift

Kubernetes

Grafana

Prometheus

Google Cloud Platform

Job description

Details of the Division and Team:

This role for Platform as a Service (PaaS) sits within Application Platforms.

The Application Platforms mission is to build the commercial, technical, architectural, and operational frameworks that will allow DB to operate successfully and securely. PaaS is the strategic application hosting platform of the bank and hosts more than 50% of bank’s workloads. Responsible for the delivery of on-premises and public-cloud based Platform as a Service using third party vendor solutions that leverage Docker and Kubernetes.

It will provide on-demand access to technology services needed to build, host, and manage bank applications using a variety of infrastructure solutions.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• SRE / Production support of PaaS infrastructure which includes incident, change, problem management with a focus on maintaining the platform secure and stable.
• Collaborate with engineering, Customer success teams to host containerized workloads using above technologies in the standardized, governed and bank-approved manner.
• Collaborate and co-ordinate with application groups within the Singapore region.
• Work closely with various vendors and internal teams, to ensure compliance with technology roadmap and security requirements on application, infrastructure, and operating system level.
• Enhanced operational activities with trouble shooting and resolving issues requiring system functional knowledge and advanced knowledge of the underlying technologies being supported.
• Automate manual interactions with our systems. Define and implement self-healing and self-management for the platforms.
• Maintain and improve our observability tools such as Prometheus, Grafana and Splunk

Your skills and experience:

• Minimum 5 years of relevant experience in a SRE support role
• Exposure to middleware technologies like WebLogic, JBoss, Tomcat
• Experienced in operating/programming for Openshift or Kubernetes
• Working experience of Linux, Containers, Ansible like configuration/automation tools, and OpenShift technologies
• Experience with monitoring stack like Grafana and Prometheus.
• Good understanding and basic programming skills in Python, Ansible and Go.
• Work experience in operations, infrastructure models with strong troubleshooting skills including basic networking knowledge.
• Strong knowledge and experience with ITIL process is required to perform BAU activities.
• Experience of support within an SRE type model.
• Experience and knowledge with Google Cloud Platform (GCP).
• Experience of working in an Agile environment.
• Good communication skills and ability to work with other technical groups.
• Good stakeholder management skills.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.