Quality Service Management (Comms, Public Healthcare) #HCL

Recruit Express Pte Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a Quality Service Management professional to handle patient feedback and coordinate service initiatives in public healthcare. The ideal candidate will have a degree in a relevant field and strong communication and teamwork skills, with a proactive and creative approach. Familiarity with social media and basic data analysis is beneficial. Interested candidates should apply with their resume.

Qualifications

• Must have a degree in a relevant field.
• Strongcommunication and teamwork skills are essential.
• Proactive and results-driven attitude is required.

Responsibilities

• Handle and resolve patient feedback promptly.
• Coordinate hospital-wide service initiatives.
• Conduct surveys and gather insights.
• Track service feedback trends using data.
• Present findings for strategic improvements.

Skills

Strong communication

Teamwork

Organisational skills

Proactive

Creative

Results-driven

Education

Degree in Marketing, Communications, Psychology, Business

Tools

Basic data analysis

Job description

Quality Service Management (Comms, Public Healthcare) #HCL

Key Responsibilities

• Handle and resolve patient feedback promptly and professionally.

• Coordinate and support hospital-wide service initiatives, events, and programmes.

• Conduct surveys and focus group discussions to gather insights.

• Track and analyse service feedback trends using data dashboards.

• Present findings to support strategic service improvements.

Requirements

• Degree in Marketing, Communications, Psychology, Business, or related fields.

• Strong communication, teamwork, and organisational skills.

• Proactive, creative, and results-driven.

• Familiarity with social media and basic data analysis.

If you are interested in the position, do kindly drop your most updated resume to [e-mail]

Kailey Lee Jia Yueh

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)