Quality Engineer

FONG'S ENGINEERING AND MANUFACTURING PTE LTD; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

FONG'S ENGINEERING AND MANUFACTURING PTE LTD is seeking a Quality Engineer to support day-to-day quality and engineering activities across products and processes. You will assist in investigations, coordinate problem solving, and help implement corrective actions to improve quality and customer satisfaction.

The role requires a technical degree, strong analytical and communication skills, and the ability to work both independently and in a team within a manufacturing environment in Singapore.

Qualifications

• Diploma or Bachelor's degree in Engineering, Science or a related technical discipline.
• Strong analytical and problem-solving ability.
• Familiarity with statistical methods (Hypothesis Testing, ANOVA, DOE) and root cause analysis techniques.

Responsibilities

• Support day-to-day Quality and Engineering activities.
• Assist in investigation and resolution of product, process, manufacturing and customer-related issues.
• Support customer feedback and complaint activities, including information gathering, investigation coordination, documentation and follow-up.
• Identify root causes and implement corrective and improvement actions.
• Maintain technical and quality documentation.
• Support product and process verification, testing, inspection and evaluation activities.
• Participate in improvement projects and data-driven problem solving.
• Collaborate with Quality, Engineering, Manufacturing, Operations and other departments to resolve issues.

Skills

Analytical ability

Problem-solving

Statistical Analysis

Root cause analysis

Attention to detail

Written and verbal communication

Teamwork

Microsoft Office

Education

Engineering or Science degree

Tools

Microsoft Office

Job description

About the role

The Quality Engineer supports day-to-day Quality and Engineering activities associated with products, processes and operations. The role involves assisting in the investigation and resolution of product, process, manufacturing and customer-related issues, and supporting customer feedback and complaint activities.

Key responsibilities

• Support day-to-day Quality and Engineering activities associated with products, processes and operations
• Assist in the investigation and resolution of product, process, manufacturing and customer-related issues
• Support customer feedback and complaint activities, including information gathering, investigation coordination, documentation and follow-up
• Assist in identifying root causes of problems and implementing appropriate corrective and improvement actions
• Support preparation, review and maintenance of technical and quality documentation
• Support product and process verification, testing, inspection and evaluation activities as required
• Participate in product, process and quality improvement projects
• Collect, organise and analyse data to support problem solving, decision making and continuous improvement
• Work closely with Quality, Engineering, Manufacturing, Operations, Supply Chain, Service and other departments to resolve issues and complete assigned projects
• Support implementation of process improvements to improve product quality, efficiency, reliability and customer satisfaction

About you

• Diploma or Bachelor's degree in Engineering, Science or a related technical discipline
• Preferably 1-3 years of relevant working experience in engineering, manufacturing, quality, medical devices, life sciences or other technical industries
• Fresh graduates with relevant internship, industrial attachment or project experience may also be considered
• Good analytical and problem-solving ability
• Statistical Analysis (Hypothesis Testing, ANOVA, Gage R&R, DOE etc)
• Root cause analysis (Kepner-Tregoe, 5-Why, 6M etc)
• Strong attention to detail
• Good written and verbal communication skills
• Able to work effectively independently and within a team
• Proficient in Microsoft Office applications