Quality Control Supervisor

TSG FOOD PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A food processing company in Singapore is seeking a Quality Control Specialist. The role involves overseeing quality checking processes, testing finished products, and managing customer complaints. Candidates should have a Diploma/Degree in Food Science and at least 2 years of relevant experience, although fresh graduates are welcomed. Excellent problem-solving and IT skills, particularly in Microsoft applications, are essential. This position offers a salary commensurate with experience.

Qualifications

• At least 2 years of relevant experience for Senior position.
• Experienced and passionate in Continuous Improvement.
• Fresh grads are welcome.

Responsibilities

• Conduct online quality checking and finished product testing.
• Maintain up-to-date quality control programs and procedures.
• Handle customers’ complaints and conduct investigations.

Skills

Problem-solving skills

Organizational skills

Analytical skills

Teamwork

IT skills (Excel, PowerPoint, Word, Access)

Education

Diploma / Degree in Food Science

Tools

Quality Management Systems (HACCP, BRC, ISO 22000)

Job description

Responsibilities:

• Online Quality Checking (Metal Detector, Cooker, Pasteurizer, Steamer)
• Online Finished Product Testing
• Monthly Verification of CCP (Critical Control Point)
• Online Verification Sampling for Microbial Analysis
• Internal Calibration of Weighing Scales
• Verification on goods return
• Handle Customers’ Complaint
• Conduct routine physical, chemical, sensory and other analyses accordingly.
• Take appropriate decisions for rework of material based on historical trend and in consultation with seniors
• Raise non-conformation for quality deviations of Raw Material/Finished Goods and follow up with proper closure of corrective and preventive action
• Initiate actions to investigate customer complaint in consultation with relevant team members
• Collect comprehensive evidence/crucial data, provide sound reasoning and propose possible root cause for customer complaints and internal rejection
• Maintain up-to-date quality control programs, policies, process workflows, procedures and work instructions

REQUIREMENTS:

• Diploma / Degree in Food Science preferred
• At least 2 years of relevant experience will be considered for Senior position
• Experienced and passionate in Continuous Improvement
• Exceptional problem-solving skills
• Good Knowledge of Quality Management Systems (HACCP, BRC, ISO 22000)
• Good Communication, Organizational and Analytical Skills
• Strong ability to work well in a team and independently
• Excellent IT skills, particularly in MS Excel, PowerPoint, Word, Access
• Ability to work with multiple priorities in a fast-paced environment is required.
• 5 Days Work Week + 1 Saturday
• Undertake any other ad-hoc projects/ tasks assigned
• Job Scope, Work Day and Work Hours subject to changes depending on work requirement
• Fresh grads are welcome
• Salary package commensurate with experience