Quality Control Associate, Asset Wealth Management Operations

JPMORGAN CHASE BANK, N.A.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

JPMorgan Chase Bank, N.A. in Singapore is seeking a Quality Control Associate for the Wealth Management division's AML/KYC onboarding. You will review KYC data, assess AML risk, and ensure compliance with regulatory standards, acting as a first line of defense within AWM Operations.

You will collaborate with compliance teams, participate in KYC/AML forums, and support audits. Effective Mandarin communication with stakeholders in China is required, along with strong attention to detail.

Qualifications

• Bachelor’s degree or equivalent in business/finance/ accounting.
• 3+ years in private banking risk management, audit or compliance (KYC/AML).
• Knowledge of Asia KYC/AML regulatory requirements; strong communication in Mandarin.

Responsibilities

• Review and analyze client KYC information to assess AML and reputation risk during onboarding and periodic reviews
• Validate source of wealth corroboration per firm guidelines
• Analyze complex account openings to identify issues
• Review client documentation for regulatory compliance
• Coordinate with compliance on audits and initiatives
• Represent the team in KYC/AML discussions and forums
• Share knowledge with peers and train staff
• Conduct periodic training for new hires

Skills

KYC/AML expertise

Regulatory risk management

Wealth management knowledge

Audit & control

Mandarin communication

Detail-oriented

Multitasking

Education

Bachelor's Degree in Business Administration, Finance, Accounting, or equivalent

Job description

Join our Quality Control team and support all aspects of Client Onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements for the Wealth Management division of the firm's Asset and Wealth Management (AWM) business.

As a Quality Control Associate within the Assets & Wealth Management (AWM) Operations team, you will ensure all client KYC records are compliant with regulatory standards, and ensure high quality and timely completion of due diligence requirements for new and renewing client relationships. You will make independent recommendations regarding AML risk and escalations, acting as the first line of defense. You will collaborate with compliance and control functions, participate in KYC/AML forums, and support regulatory audits. You will also contribute to team knowledge sharing and training initiatives.

Job Responsibilities

• Review and analyze client KYC information to assess AML and reputation risk during onboarding and periodic reviews
• Validate source of wealth corroboration in line with firm guidelines
• Analyze complex account opening situations to identify potential issues
• Review client documentation to ensure compliance with regulatory requirements
• Coordinate with compliance and control functions on regulatory audits, requests, and initiatives
• Represent the team and participate in KYC/AML discussions, committees, and forums
• Share information, knowledge, and expertise with peers and team members
• Conduct periodic training and awareness sessions for new hires and staff

Required Qualifications, Capabilities, and Skills

• Bachelor’s Degree in Business Administration, Finance, Accounting, or equivalent
• Minimum 3 years' of experience in private banking risk management, audit, or compliance, with a focus on KYC/AML
• Background in internal or regulatory audit with KYC/AML specialization
• Broad knowledge of rules and regulations for Asia jurisdictions with a focus on KYC/AML
• Strong understanding of wealth management business
• Ability to work in a fast-paced, multitasking environment
• Detail-oriented with the ability to identify and analyze issues holistically and independently
• Proven ability to handle escalations and drive resolutions
• Proficiency in written and verbal Mandarin as the role requires requires communications with stakeholders in China and interpretation of local documentations

Preferred Qualifications, Capabilities, and Skills

• Broad knowledge of rules and regulations for Asia jurisdictions, especially Hong Kong and Singapore, with a focus on KYC/AML
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes