Quality Assurance (QA) Executive

PEZZO SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the F&B sector seeks a QA Executive to maintain food quality and compliance with safety and hygiene standards. The role involves auditing kiosks, developing QA documentation, and training staff in food safety practices. Ideal candidates have a diploma in Food Science and experience in QA/QC in a fast-paced environment.

Qualifications

• At least 2 years of QA/QC experience in F&B.
• Strong knowledge of food safety regulations in Singapore.
• Familiarity with quality systems is a plus.

Responsibilities

• Conduct regular audits of kiosks for compliance.
• Develop and update QA documentation.
• Monitor food preparation and storage practices.

Skills

Attention to detail

Communication

Interpersonal skills

Education

Diploma or Degree in Food Science

Food Technology or related discipline

Tools

Microsoft Office

Job description

Job Summary

As a QA Executive, you will ensure all kiosks comply with food safety, hygiene, and operational standards as required by Singapore’s SFA and internal policies. You will play a key role in maintaining consistent food quality, auditing processes, and supporting continuous improvement in quality standards.

Key Responsibilities

• Conduct regular audits of kiosks to ensure compliance with food safety, hygiene, and SOPs.
• Develop and update QA documentation, including checklists, SOPs, and audit forms.
• Monitor food preparation and storage practices to ensure compliance with regulations.
• Investigate quality issues and customer complaints, and work with operations to implement corrective actions.
• Guide kiosk staff on food safety, hygiene practices, and internal QA protocols.
• Maintain proper records for audits and inspections (internal and government).

Requirements

• Diploma or Degree in Food Science, Food Technology, or related discipline.
• At least 2 years of QA/QC experience in F&B, preferably in QSR, kiosk, or central kitchen setting.
• Strong knowledge of food safety regulations in Singapore (e.g., SFA, NEA guidelines).
• Familiarity with quality systems is a plus.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Strong attention to detail and ability to work independently.
• Good communication and interpersonal skills for training and audits.

Preferred Qualifications

• WSQ Food Hygiene Officer certification.
• Prior experience handling central kitchen and multiple outlets.
• Ability to travel across outlets for audits.