Quality Assurance (QA) Executive

RMS MARINE & OFFSHORE SERVICE (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the marine and offshore sector is seeking a motivated individual for a role focused on process management and compliance. The position involves supporting ISO maintenance and project management while collaborating with various departments to drive continuous improvement initiatives. Ideal candidates will have a relevant degree and a proactive approach to problem-solving, with good communication skills and a strong sense of responsibility.

Qualifications

• 0 - 2 years working experience in quality assurance or ISO related scopes.
• Good understanding of ISO standards such as ISO 9001 and ISO 22000.
• Ability to read and speak Chinese for collaboration.

Responsibilities

• Assist in initial investigation of customer/departmental complaints and disputes.
• Support and assist in regular process compliance checks.
• Monitor and track the progress of strategic/major projects.

Skills

Communication

Teamwork

Problem Solving

Process Improvement

Education

Diploma or Bachelor's degree in Quality Management or Business Management

Advanced Diploma or certifications (e.g., Six Sigma, CQE)

Job description

ROLES & RESPONSIBILITIES

Process Management & Compliance

• Assist in initial investigation of customer (external) / departmental (internal) complaints and disputes, which includes root cause analysis, tracking of improvement actions and auditing effectiveness of improvement actions
• Support and assist in regular process compliance checks
• Proactively collaborate with Process Champions to understand and document departmental processes and challenges
• Follow-up and review of Corrective Action Requests (CARs) and Risks and Opportunities (R&O) from respective operational departments

ISO maintenance

• Support and work with related representatives to update and maintain the ISO Standards

Project Management

• Support on monitoring and tracking the progress of strategic / major projects that are crucial for growth of RMS
• Ad-hoc tasks related to business processes and projects

WORKING REQUIREMENTS

• Diploma or Bachelor's degree in a relevant field (Quality Management, Business Management, Business Process Management and etc.); Advanced Diploma or certifications (e.g., Six Sigma, CQE) are a plus.
• 0 - 2 years working experiences in quality assurance or ISO related scopes
• Good understanding on ISO standards (such as ISO 9001, and ISO 22000)
• Strong verbal and writing (documentation) skills in English
• Ability to read and speak Chinese (Mainly due to close collaboration with Chinese speaking counterpart)
• Willing to learn new things from system and technological perspectives
• Have good interest in business process, process improvement and open for changes, driving continuous improvement initiatives, and fostering a culture of quality excellence.
• Good communication skills and team work
• Disciplined, Honest and Integrity
• High effective execution and strong sense of responsibility
• Proactive and have goal-oriented approach to problem solving