Quality Assurance Manager

YUANYII AGENCY PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading company in Singapore is seeking a Quality Assurance (QA) Manager to oversee quality standards and lead the QA team. This pivotal role involves developing QA policies, managing testing procedures, and driving continuous improvement initiatives to ensure high-quality product delivery. Ideal candidates will possess strong technical skills, industry knowledge, and exemplary leadership abilities.

Qualifications

• Proficiency in QA tools is essential for this role.
• Experience with automation frameworks is a plus.
• Familiarity with industry standards (e.g., ISO, FDA) is required.

Responsibilities

• Develop and implement QA policies and procedures.
• Lead the QA team through hiring, training, and evaluations.
• Collaborate on testing strategies with development teams.

Skills

Leadership

Communication

Problem-Solving

Attention to Detail

Tools

Selenium

JIRA

TestRail

Postman

Job description

The Quality Assurance (QA) Manager is responsible for overseeing the QA team and ensuring that products and processes meet established quality standards. This role involves designing and implementing test plans, driving quality improvement initiatives, and working cross-functionally with development, product, and operations teams to deliver high-quality products and services.

Key Responsibilities:

• Develop and implement QA policies, procedures, and standards.
• Lead and manage the QA team including hiring, training, performance evaluations, and career development.
• Collaborate with development and product teams to define testing strategies and acceptance criteria.
• Oversee all aspects of software and/or product testing, including functional, regression, performance, and user acceptance testing.
• Ensure compliance with industry standards and regulations (e.g., ISO, FDA, ISO 9001, depending on industry).
• Monitor and analyze QA metrics to identify trends, defects, and improvement areas.
• Lead root cause analysis and corrective action processes.
• Coordinate audits and support external regulatory inspections, when applicable.
• Manage defect tracking, reporting, and resolution lifecycle.
• Advocate for best practices in QA and continuous improvement initiatives across teams.

Qualifications:

• Technical Skills (for software QA roles):
  Proficiency in QA tools (e.g., Selenium, JIRA, TestRail, Postman).
  Understanding of software development life cycle (SDLC), Agile/Scrum methodology, and CI/CD pipelines.
  Experience with automation frameworks and scripting is a plus.
• Industry Knowledge: Familiarity with quality standards and compliance regulations applicable to your industry (e.g., GMP, ISO 13485, GDPR, etc.).
• Soft Skills:
  Strong leadership and team management skills.
  Excellent communication and problem-solving abilities.
  Attention to detail and a commitment to quality.