Quality Assurance Manager

DSV Solutions Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Quality Assurance Specialist to enhance their QHSE Department. In this pivotal role, you will develop and implement quality assurance policies, conduct internal audits, and ensure compliance with relevant standards. Your analytical skills will be crucial as you identify nonconformances and work towards continuous improvement initiatives. This position offers the opportunity to lead a diverse team and make a significant impact on the organization’s quality standards. If you are passionate about quality assurance and thrive in a dynamic environment, this role is perfect for you.

Qualifications

• 3+ years of experience in quality assurance, preferably in warehousing.
• Proven experience with ISO quality management systems.

Responsibilities

• Assist in daily operations of the QHSE Department.
• Conduct internal quality audits and liaise with external auditors.

Skills

Problem Analysis

Quality Management Systems

Team Management

Creative Solutions Development

Education

Bachelor’s Degree in relevant field

Tools

MS Office

Job description

Assist the HOD of QHSE on daily operations of the QHSE Department.

Develop and implement the organization’s quality assurance policies and procedures.

Identify quality nonconformances and work with the relevant departments to resolve them.

Ensure adherence to the relevant quality standards and organization’s requirements.

Appointed QHSE Internal Auditor. Initiate, lead, and conduct internal quality audits.

Liaison for external quality audits.

Coordinate communication with external parties on quality matters.

Analyze processes and trends to identify areas for continuous improvement initiatives.

Review and provide recommendations for corrective and preventive actions based on quality assessments.

Provide training, guidance, and support for personnel on quality assurance processes and best practices.

Perform ad-hoc tasks as assigned by direct superior in support of operations when necessary.

The candidate is expected to satisfy the following criteria:

• Bachelor’s Degree in a relevant field (e.g., quality assurance, science)
• Minimum of 3 years’ experience in quality assurance preferably in the warehousing industry.

Specific experience in the following areas:

• Ability to analyse complex problems, interpret operational needs, and develop integrated and creative solutions.
• Knowledge of current developments, trends, best practices, project management, and related technology for quality.
• Ability to effectively manage a large, diverse team of technical managerial/supervisory, professional, and support staff.
• Proven working experience in quality management systems (e.g., ISO 9001, 14001, 45001, 13485, GDPMDS, GDP, GFSI) is highly preferred.
• Proficient MS Office skills (e.g., Excel, Words and Power point).
• Independent and positive mindset with flexibility.
• Able to work under pressure with a “hands-on” approach.
• Requires travel between sites locally whenever required.