Quality Assurance Engineer/ Manager

SINGAPORE TELECOMMUNICATIONS LIMITED; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

SINGAPORE TELECOMMUNICATIONS LIMITED is seeking a Quality Assurance Manager/Engineer for Mobile Access Engineering in Singapore. The role oversees quality, compliance and delivery readiness for mobile network rollout, upgrade and modernisation projects, collaborating with cross-functional teams and vendors.

You will establish and refine quality processes, conduct audits, and drive corrective actions to ensure high-quality, safe and compliant delivery.

Qualifications

• Bachelor's degree in Telecommunications Engineering, Electrical Engineering or a related discipline.
• Strong analytical and problem solving skills with ability to identify root causes.
• Excellent communication and stakeholder management abilities.

Responsibilities

• Lead quality assurance activities for Mobile RAN rollout, upgrade and modernisation to meet engineering, operational and acceptance standards.
• Establish, implement and continuously improve quality processes, checklists and governance across execution and site acceptance activities.
• Conduct quality reviews, audits and validations on project deliverables, site readiness and documentation.
• Identify quality gaps, non-conformances and delivery risks and drive timely corrective actions with internal teams, vendors and contractors.
• Partner with engineering, project, operations and vendor teams to ensure consistent application of quality standards throughout delivery lifecycle.
• Track, analyse and report key quality metrics and improvement opportunities for management decisions.
• Support vendor quality management including performance reviews and adherence to requirements.
• Ensure compliance with engineering standards, regulatory requirements and workplace safety practices.

Skills

Quality assurance

RAN deployment

Stakeholder management

Analytical problem-solving

Education

Bachelor's degree in Telecommunications/Electrical Engineering or related

Job description

The Quality Assurance Manager/ Engineer, Mobile Access Engineering, reports to the Senior Director, Mobile Access Engineering and plays a key role in assuring the quality, compliance and delivery readiness of mobile network rollout, upgrade and modernisation projects. This is an exciting opportunity for a quality-driven engineering professional to shape network delivery standards, work across a diverse stakeholder landscape and contribute to reliable, high-performing mobile connectivity.

Make an Impact by:

• Lead quality assurance activities for Mobile RAN rollout, upgrade and modernisation projects to ensure delivery meets defined engineering, operational and acceptance standards.
• Establish, implement and continuously improve quality processes, checklists and governance controls across project execution and site acceptance activities.
• Conduct quality reviews, audits and validations on project deliverables, site readiness, installation standards and documentation completeness.
• Identify quality gaps, non-conformances and delivery risks, and drive timely corrective and preventive actions with internal teams, vendors and contractors.
• Partner closely with engineering, project, operations and vendor teams to ensure consistent application of quality standards throughout the delivery lifecycle.
• Track, analyse and report key quality metrics, recurring issues and improvement opportunities to support management decision-making and delivery excellence.
• Support vendor quality management, including performance reviews, issue resolution and adherence to contractual and technical requirements.
• Ensure compliance with engineering standards, regulatory requirements and workplace safety practices while championing a culture of quality and continuous improvement.

Skills for Success:

• Bachelor's degree in Telecommunications Engineering, Electrical Engineering or a related discipline, with at least 3 years of relevant experience in mobile network quality assurance, implementation, deployment or project delivery.
• Good understanding of Mobile RAN deployment, site implementation practices, quality controls and acceptance processes.
• Strong analytical and problem-solving skills, with the ability to assess issues, identify root causes and drive practical resolution across cross-functional teams.
• Effective communication and stakeholder management skills, with the confidence to engage internal teams, vendors and external partners.
• Able to work effectively in a fast-paced environment while managing multiple priorities and maintaining a high standard of quality and execution.
• Experience in quality audits, site acceptance, vendor management or continuous improvement initiatives will be an advantage.