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A leading technology firm in Singapore is seeking a Quality Assurance Engineer to ensure the consistent delivery of high-quality Printed Wiring Boards. The successful candidate will manage quality assurance processes, drive continuous improvement, and be the primary contact for customer quality inquiries. Ideal candidates should hold a degree in Engineering with a minimum of 2 years of relevant experience.
Responsibilities
To ensure the consistent delivery of high-quality Printed Wiring Boards that meet customer specifications and industry standards by managing quality assurance processes and serving as the primary liaison for customer service accounts. This role is responsible for driving continuous improvement, resolving quality-related customer issues, and upholding compliance with regulatory and internal quality systems to enhance customer satisfaction and product reliability.
[a] Customer Quality Liaison
-- Act as the primary contact for customer quality-related inquiries and
complaints
-- Coordinate resolution of customer issues through root cause analysis
and corrective actions
[b] Quality Control Oversight
-- Monitor inspection and testing procedures are followed
-- Monitor product conformance to IPC and customer-specific standards
[c] Documentation & Compliance
-- Maintain quality records in accordance with ISO 9001 and internal
QMS protocols
-- Prepare and submit quality reports to customers and internal
stakeholders
[d] Process Improvement
-- Identify recurring quality issues and lead initiatives to improve
manufacturing processes
-- Support implementation of Problem-Solving methodologies
[e] Audit & Review
-- Participate in internal and external audits
-- Ensure readiness for customers and regulatory inspection
[f] Training & Support
-- Provide guidance to production teams on quality standards and
procedures
-- Assist in onboarding new staff with QA related training
-- Support new product introduction (NPI) with quality input and
validation
Requirements
1. Degree in any Engineering discipline (Quality Engineering preferred)
in a manufacturing environment
2. Min 2 years of experience in Quality Assurance activities/operational
3. Good communication, report writing and presentation skills
4. Good analytical skills with ability to work effectively
5. Independent, decisive and good at problem solving
6. Able to adapt in a fast-paced environment
7. Preferred with knowledge of PWB manufacturing processes
8. Proficiency in Microsoft Office