Key Responsibilities:
- Developing and Implementing Quality Systems:Designing, implementing, and maintaining quality control and assurance systems for the company's metal products.
- Overseeing Quality Control:Managing and supervising teams of inspectors and quality control personnel.
- Ensuring Compliance:Ensuring the company's quality management system (QMS) meets requirements of relevant standards like ISO 9001 and other industry-specific standards.
- Customer Interaction:Working with project management and customer service teams to address customer requirements, complaints, and feedback related to product quality.
- Product Testing and Evaluation:Overseeing the implementation of testing and evaluation methods to ensure products meet quality standards and specifications.
- Continuous Improvement:Identifying areas for improvement in the production process and quality control procedures to enhance product quality and efficiency.
- Documentation and Reporting:Maintaining accurate quality records, generating reports on quality performance, and communicating findings to relevant stakeholders.
- Training and Development:Providing guidance and training to quality control personnel on quality standards, testing procedures, and best practices.
- Budget Management:Managing the department's budget and ensuring sufficient resources are available for quality assurance activities.
- Risk Assessment:Identifying potential quality risks and developing strategies to mitigate them.
- Collaboration:Working with other departments (e.g., production, engineering, sales) to ensure quality is integrated throughout the product lifecycle.
- Auditing:Conducting or overseeing internal and external audits to assess the effectiveness of the QMS.
Required Skills and Experience:
- Technical Expertise:Strong understanding of quality control principles, testing methodologies, and relevant industry standards (e.g., ISO 9001, API Q1).
- Leadership and Management:Proven ability to lead and manage a team of quality control professionals.
- Communication Skills:Excellent communication and interpersonal skills to effectively interact with various stakeholders.
- Problem-Solving:Strong analytical and problem-solving skills to identify and resolve quality issues.
- Experience:Typically requires a minimum of 3-6 years of experience in quality management, with experience in the metal industry preferred.
- Certifications:Relevant certifications in quality management (e.g., Certified Quality Engineer, Certified Quality Manager) or specific industry certifications (e.g., Certified Welding Inspector).
- Knowledge of Metallurgy:Familiarity with metallurgy properties of metal products can be advantageous.
- Computer Skills:Proficiency in using quality management software and other relevant computer applications.