QA Engineer (Avionics)

YOKOGAWA ELECTRIC ASIA PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in avionics products is seeking a quality management professional. The role involves managing customer claims, conducting evaluations on new products, and ensuring compliance with quality standards. Ideal candidates should possess strong problem-solving skills and a background in quality assurance processes.

Qualifications

• Strong problem-solving skills in quality management.
• Ability to communicate effectively with various departments.
• Experience in conducting quality audits and evaluations.

Responsibilities

• Liaise with customer claims and solve quality problems.
• Conduct first article evaluations (FAE/FAI) on new parts.
• Manage quality claims from customers and implement corrective actions.

Skills

Quality assurance

Problem-solving

Communication

Job description

JOB PURPOSE:

To liaise with customer claims, solve quality problems, and perform FAE/FAI & approve new products/parts evaluation and judgment related to Avionics products.

NATURE & SCOPE:

1. Perform first article evaluation (FAE/FAI) on newly manufactured parts/products.
2. Conduct shipping judgment meetings for first-time manufactured and shipped-out products.
3. Handle quality claims from customers through corrective action requests (CAR/NCR): evaluate, verify, and disseminate information to respective departments.
4. Manage claims to ensure root causes are analyzed and effective corrective/preventive actions are implemented. Ensure prompt follow-up and responses.
5. Revise department work standards according to job-flow changes.
6. Conduct process audits as scheduled.
7. Assist production lines in resolving quality issues; discuss and provide feedback on improvements.
8. Provide engineering support and advice to team members.
9. Coordinate monthly quality meetings.
10. Supervise subordinates.
11. The above scope includes but is not limited to activities related to avionics products.
12. Perform other duties as requested.

PRINCIPAL ACCOUNTABILITIES:

1. Judge and inspect that first-time manufactured products/parts meet standards and certify them as fit for shipment.
2. Evaluate and communicate customer claims, especially dead on arrival (DOA), to relevant departments promptly.
3. Provide support to production lines and related departments on quality issues.