QA Engineer

58 RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Quality Manager with experience in the marine and oil & gas sector. You will be responsible for ensuring product and process quality, handling customer complaints, and driving continuous improvement initiatives. The ideal candidate should have strong analytical skills and the ability to work with cross-functional teams to enhance customer satisfaction and quality standards.

Qualifications

• Experience in marine and oil & gas sector.
• Familiarity with product quality and compliance standards.

Responsibilities

• Liaise with Customer Quality representatives on all Quality matters.
• Lead investigation on Customer Quality Feedback and Complaints.
• Monitor product quality performance and generate quality reports.

Job description

Overview

Job summary: Experience in marine and oil & gas sector. Responsible for the assigned customer account, to ensure all product quality, process quality and system quality to conform with customers' specifications and internal quality system requirements.

Responsibilities

• To liaise with Customer Quality representatives on all Quality matters.
• Lead the investigation on all Customer Quality Feedback, Complaints and CAR with internal cross-functional team for comprehensive root cause failure analysis and ensure closure with effective implementation of corrective actions and preventive actions.
• Monitor product quality performance and generate quality reports; chair monthly product quality improvement meetings to reduce the customer reject and field return rate for continual improvement. Identify Quality Improvement projects and initiatives to drive Customer Satisfaction with Quality.
• Establish with customer representative and internal team on New Product Quality plans, procedures/work instruction for overall quality control and coordinate implementation and maintenance of such plans, procedures or instructions; conduct quality training/cross training for QA inspectors.
• Audit customer fabrication line for compliance to applicable standards and procedures in QMs and EMS.