Core Responsibilities:
- Inspection and Testing:Conducting thorough inspections and testing of materials, components, and finished products throughout the production process. This includes visual inspections, dimensional checks, and potentially using non-destructive testing (NDT) methods like ultrasonic testing or magnetic particle testing.
- Quality Control Plans and Procedures:Developing and implementing quality control plans, inspection test plans, and standard operating procedures (SOPs) for manufacturing processes.
- Data Analysis and Reporting:Analyzing data from quality control activities to identify trends, root causes of defects, and areas for improvement. Generating reports on quality metrics and findings.
- Non-Conformance Management:Addressing quality issues and non-conformances by investigating the root cause, implementing corrective actions, and ensuring preventative measures are in place.
- Collaboration:Working closely with production teams, engineering, and other relevant departments to resolve quality issues and improve overall product quality.
- Audits and Compliance:Participating in internal and external audits to ensure compliance with quality standards, such as ISO 9001, and relevant industry regulations.
- Documentation and Record Keeping:Maintaining accurate records of all quality control activities, including inspection results, test data, and non-conformance reports.
- Training and Development:Providing training to production staff on quality control procedures and best practices.
Specific Skills and Knowledge:
- Blueprint Reading: Understanding technical drawings and specifications is crucial.
- Welding Processes: Familiarity with welding procedures, welder qualifications, and related standards (AWS D1.1, BS EN, ISO) is often required.
- Non-Destructive Testing (NDT): Knowledge of NDT methods for detecting flaws in metal components.
- Quality Management Systems: Understanding and experience with quality management systems like ISO 9001.
- Problem-Solving Tools: Familiarity with tools like 8D, Fishbone diagrams, and Pareto analysis for root cause analysis.
- Computer Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
- Liaising with clients: Communicating with clients on quality-related matters and addressing their concerns.
- Attending to customers' quality queries: Responding to and resolving customer inquiries regarding product quality.
- Supervising quality assurance specialists and inspectors: Providing guidance and support to other quality control personnel.
- Maintaining quality programmes: Ensuring compliance with relevant quality programs such as ISO 9001.
- Working in a multicultural environment: Singapore is a diverse country, so cultural sensitivity and communication skills are important.