PUBLIC RELATIONS (PR) MANAGER

WE-U-WE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality company is seeking an individual to enhance customer relations and oversee promotional activities. The role requires excellent communication skills and the ability to strategize marketing campaigns. Candidates must be adaptable, willing to learn, and able to work on weekends and holidays.

Qualifications

• Excellent verbal and written communication skills.
• Ability to strategize and plan campaigns in advance.
• Willingness to learn about industry trends and innovations.
• Excellent knowledge of social media platforms.
• Ability to work on Sundays and Public Holidays.

Responsibilities

• Helping to build good customer relations and arranging staff meetings.
• Training and development and handling complaints and queries.
• Arranging promotional events and carrying out client satisfaction surveys.
• Reviewing the arrival list and preparing welcome amenities.
• Maintaining proper decorum at the entrance.

Skills

Excellent verbal communication

Excellent written communication

Strategic planning

Social media knowledge

Job description

1. MAIN DUTIES AND RESPONSIBILITIES

a. Helping to build good customer relations and arranging staff meetings

b. Training and development and handling complaints and queries (from customers and staff)

c. Arranging promotional events and carrying out client satisfaction surveys and reviews.

d. Reviews the arrival list daily and assists in preparing and distributing welcome amenities.

e. Always be present at the entrance and should maintain proper decorum at all times.

f. Promotes all the new and existing beverage and event in the outlet.

Requirement:

• Excellent verbal and written communication skills.
• Ability to strategize and plan campaigns in advance.
• Willingness to learn about industry trends and innovations.
• Excellent knowledge of social media platforms.
• Abilities to work at Sundays and Public Holidays.