Public Enquiries & Administrative Officer, JO-25633

Job Highlights

• Contract Duration: 3 + 9 months.
• Nearest MRT Station: Clarke Quay MRT.
• 5 Working Days per Week.

Responsibilities

• Manage and respond to public queries via email professionally and promptly.
• Escalate complex cases to supervisors as needed.
• Track and maintain records of inquiries and responses.
• Identify common issues and suggest FAQ improvements.
• Publish events and update attendance on the portal.
• Generate reports and statistics.
• Coordinate with vendors and partners for events.
• Handle general administrative tasks and ad hoc duties.

Requirements

• Singaporean only.
• Experience in administration and customer service would be advantageous.
• Proficient in using Microsoft Office: Word, Excel, PowerPoint.

Interested candidates please click “Apply Now”.

We regret to inform that only shortlisted candidates will be informed.