Asia Properties & Assets Consultancy Pte Ltd
Singapore
On-site
SGD 20,000 - 60,000
Full time
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Job summary
A leading company in property management seeks an administrative support staff for front desk operations. The role involves handling resident inquiries, managing facility bookings, and maintaining records. Ideal candidates should have at least GCE 'N'/'O' Levels, customer service experience, and be proficient in MS Office. If you're a proactive individual with good interpersonal skills, we encourage you to apply for this opportunity.
Qualifications
- Minimum GCE ‘N’ / ‘O’ Level or relevant ITE certificate.
- 1 year experience in MCST or customer service preferred.
- Proficiency in MS Office is required.
Responsibilities
- Manage phone calls and assist walk-in residents.
- Maintain records of enquiries or complaints.
- Coordinate meetings and manage accounts.
Skills
Customer Service
Communication Skills
MS Office Proficiency
Telephone Etiquette
Education
GCE ‘N’ / ‘O’ Level or ITE certificate
Job Description
- Manage phone calls and attend to walk-in residents
- Maintaining proper records of enquiries or complaints received from residents/tenants.
- Manage the booking of estate facilities such as BBQ pits, tennis courts, function room etc. in accordance to standard operating procedures/handbook/by-laws.
- Support the maintenance for office facilities and equipment, coordinate with vendors/contractors / building management for the repair and maintenance of office and estate equipment/facilities when required.
- Establish and maintain a proper filing system to ensure smooth documentation and administration of the estate.
- Carry out regular updates of the content of the notice board(s).
- Handle maintenance fee billing to residents, and issue maintenance notice/reminder.
- Assist with MCST accounts for accounts receivable, account payable, and petty cash management.
- Assist with the coordination of council meetings and annual general meetings as instructed by the Condominium Manager.
- Any other duties assigned by the supervisor / Manager
Job Requirement
- Applicants must be willing to work 5.5 days' work (Alternate Sat upon confirmation)
- Preferably able to start immediately
- Minimum GCE ‘N’ / ‘O’ Level or relevant ITE certificate
- 1 yr experience working in MCST environment/ front-desk /customer service will be an added advantage.
- Proficient in MS Office
- Possess a good work attitude
- Pleasant personality and ability to work independently
- Good telephone etiquette and communication skills
- Able to communicate with residents