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A leading Japanese IT company in Singapore is seeking a Project Manager to oversee application maintenance and operations. This role requires expertise in IT System Integration and significant experience in managing banking projects. If you have a robust background in project management and a passion for digital transformation, this could be your next career opportunity.
My client is well-known Japanese IT company, providing digital transformation solutions to clients from various industries. They are looking for a Senior Business Analyst to join their bank project.
COMPANY OVERVIEW
My client is well-known JapaneseITcompany, providing digital transformation solutions to clients from various industries.They are looking for a Senior Business Analyst to join their bank project.
JOB RESPONSIBILITIES
Application Maintenance & Operations
Manage and prioritize incident resolution, problem management, and minor enhancements in collaboration with stakeholders and technical teams
Ensure service levels (SLAs) and key performance indicators (KPIs) for system availability, issue resolution, and response times are consistently met
Lead Root Cause Analysis (RCA) for recurring or major issues, and drive implementation of preventive actions
Coordinate and plan scheduled maintenance activities, patching, and release deployments to minimize business disruption
Oversee the timely completion of Service Requests and operational tasks as per agreed timelines
Ensure compliance with ISO quality standards and internal audit requirements
Keep documentation (e.g., maintenance plans, release notes, issue logs) up to date and audit-ready
JOB REQUIREMENTS
Bachelor's or Diploma degree in Computer Science, Information Technology, or a related field
At least 8 years of relevant experience in the IT System Integration (SI) industry, with a focus on project management of medium to large-scale projects
Minimum 5 years of hands-on experience in system development within the banking domain
Proven experience in managing teams of approximately 10 or more members, including both onshore and offshore resources.
Basic knowledge of infrastructure and experience with the impact of infrastructure failures on applications (e.g., name resolution, domain controller, database)
At least 3 years of relevant experience in application maintenance management
Apply online for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
JAC Recruitment Pte. Ltd.
EA License Number: 90C3026
EA Personnel: R23113100
Zhang Wei
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Founded in the UK in 1975. Starting with the expansion into Singapore in 1987, we expanded our business to Japan in 1988 and Malaysia in 1994, and are...