Project Manager - Retail Banking

Unison Consulting; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

A leading consulting firm is seeking a skilled GTO Project Manager to oversee technology platform delivery across multiple business units in Singapore. You'll manage large projects, ensuring they meet quality standards, timelines, and budgetary constraints. This role requires strong leadership, excellent vendor management skills, and experience in Retail Banking projects.

Qualifications

• 10-15 years of experience in project management with large-scale projects.
• Experience in Retail Banking with operations and contact centre projects.
• Strong ability to lead cross-functional teams across various geographies.

Responsibilities

• Oversee project delivery ensuring quality, scope, timeline, and budget.
• Manage relationships with stakeholders and coordinate project governance.
• Lead risk and issue management efforts, implementing mitigation plans.

Skills

Vendor management

Effective communication

Leadership

Analytical skills

Negotiation

Education

Project Management Professional (PMP) certification

PRINCE II certification

Job description

We are looking for an experienced Project Manager to manage the delivery of the technology platform while working closely with Group Technology & Operations (GTO) teams to harmonize solutions across countries.

The GTO Project Manager is responsible for leading teams to deliver multiple projects across various Business Units and countries. Core competencies include delivering projects within stage gate controls and UOB project SDLC guidelines, managing issues, risks, dependencies, and project change.

The GTO Project Manager has the authority to run the programme daily, verify that projects and programmes meet quality standards, are completed on time and within budget, and realize the benefits outlined in the business case.

Key Requirements

• Demonstrated 10-15 years of progressive management experience, including large-scale project and programme management
• Proven ability to lead teams across sites and geographies
• Project Management Professional (PMP) / PRINCE II certification is a plus
• Excellent vendor management skills
• Effective communication with technical engineers and business users
• Confident, independent leadership
• Experience managing project budgets over $10 million
• Excellent written and verbal communication skills at the executive level
• Ability to multitask and perform under pressure
• Strong analytical and problem-solving skills with attention to detail
• High level of drive, integrity, persistence, and a proactive attitude
• Ability to influence, negotiate, lead, and work as part of a team
• Experience in Retail Banking, especially projects involving Operations and Contact Centre

Responsibilities

The GTO Project Manager oversees multiple related projects, ensuring delivery on time, within scope, and budget. They lead cross-functional teams from initiation to closure, demonstrating initiative and leadership, mentoring junior staff.

• Overall Management: Manage quality, scope, timeline, effort, and resources; develop and execute project plans; analyze proposals impacting schedule and budget; understand interdependencies between technology, operations, and business needs.
• Stakeholder Management: Collaborate with Business Project Managers and Technical Delivery Managers to manage relationships, expectations, conflicts, and scope changes, fostering a collaborative environment.
• Scope Management: Manage scope changes, assess impacts, and ensure approval by governance bodies.
• Project Governance: Prepare investment requests, facilitate steering committee meetings, and manage project governance processes.
• Risk and Issue Management: Track risks, escalate issues, implement mitigation plans.
• Process Adherence: Ensure SDLC methodology is followed, artifacts are delivered on time and with quality.
• Project Reporting: Monitor and report progress, maintain communication plans, and adjust schedules as needed.
• Pre-project Planning: Coordinate requirements gathering and project proposal processes for new projects.