Project Director and Project Management Office (PMO)
Job purpose
Our company is undertaking an implementation project of a large-scale Operating Support System / Business Support System (OSS/BSS) and GIS Network Planning System. We are at the testing and deployment stage of the project.
The role is for a Project Manager. The Project Manager will be responsible for planning and managing the external and retained system integrations as well as deployment and on-boarding our business partners and customers. For these areas, the Project Manager is expected to work with and manage across a cross-functional team, which comprises the system integrator (SI), incumbent vendors, external business partners and internal business users and IT SMEs, to deliver the desired business and system outcomes.
The Project Manager will manage these activities under the direction of the Project Director and the PMO.
Duties and responsibilities
Project/Delivery Management:
For the assigned areas:
- Deliver the project through to post-live support in accordance with the agreed Scope of Work.
- Ensure the alignment of the new OSS/BSS and GIS with the systems that will be retained post-live.
- Partner with the SI and internal/external stakeholders in the project planning, communication, design, implementation, resourcing, testing activities (Infra, ST, SIT, UAT), data migration and deployment activities leading to production go-live.
- Partner with business users and IT SMEs to deliver the project within scope, cost, time and quality requirements.
- Align the team and identify the associated inter-dependencies and risks and work to resolve these.
- Monitor and track the status of work streams, key issues and costs.
- Input into project dashboards and reports for updates on project status and issues.
- Track and update resources plan, provide input for resource requirements.
- Review and ensure that vendor deliverables meet contractual obligations.
Stakeholder and People Management:
For the assigned areas:
- Manage internal and external stakeholders.
- Work with the team to solve technical and business issues.
- Manage conflicts if and when they occur.
- Work with all internal and external stakeholders to ensure the successful project outcome.
- Obtain stakeholders buy-in while ensuring that they are aware of their responsibilities and deliverables, including the associated deadlines.
Administrative:
For the assigned areas:
- Plan and coordinate project activities, resources and systems.
- Prepare and maintain comprehensive project documentation, plans, dashboards and reports.
- Ensure all documents and trackers are up-to-date, accurate and properly filed.
- Ensure all meeting minutes with action items are properly documented and reviewed.
- Track and consolidate project progress from work streams.
- Track project milestones and deliverables. Ensure action items are acted upon in a timely manner.
Qualifications & Requirements
Degree in Information Technology, Computer Engineering/Science or equivalent with min 10 years of relevant working experience.
- Minimum 5 years of relevant experience in Project Management.
- Have experience in requirements analysis, design, implementation, testing, data migration, training, deployment and production cutover.
- Strong technical knowledge in the areas of software implementation, telecommunications, and telecommunications operations.
- Experience in implementing OSS/BSS and external systems integrations.
- Well-organized, attention to detail, able to multi-task.
- Motivated, goal-oriented and self-driven with a positive working attitude.
- Able to work independently and as a team.
- Effective time management, analytical and logical decision-making ability.
- Good vendor management and able to communicate fluently in English.
- Possess great interpersonal and communication skills to work as a team.
- Ability to consistently follow up with team members to achieve progress.
- Proficient in Microsoft Office Suite, including Project, PowerPoint, Word, Excel.
Working conditions
5 days, normal office hours subject to project needs
Pls send yr resume to: andykuah@gmail.com
745 Lor. 5 Toa Payoh, #03-02, Singapore 319455