Project Manager

United Overseas Insurance Limited; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

United Overseas Insurance Limited is seeking an experienced Transformation Delivery/Project Manager to drive AI initiatives. You will support the Head of Division within the Strategy & Transformation Office, leading cross-functional teams to deliver AI-enabled transformation projects.

You will oversee governance, risk management, budgets, and vendor relations while partnering with senior leadership to align AI initiatives with strategic aims across systems and processes in Singapore.

Qualifications

• Bachelor's degree in Computer Science or Information Technology or equivalent.
• 8+ years of experience in managing complex system modernization or system implementation projects as a delivery manager or project manager.
• Strong project management (waterfall/agile) and change management skills.
• Embedded governance discipline ensuring transformation initiatives comply with change control, governance, and regulatory expectations.
• Experience managing multiple vendors and projects with strong stakeholder engagement.
• Good understanding of AI, Cloud, DevSecOps, CI/CD, API and microservices.

Responsibilities

• Identify opportunities in AI solutions impacting strategic growth across systems, processes, sales and culture.
• Plan, setup and execute the AI roadmap from assessment to post go-live support.
• Collaborate with project managers, business analysts, developers, testers and stakeholders to ensure delivery within budget, scope and timelines.
• Bridge STO/IT teams with business users and senior management on AI development and progress.
• Manage project risks and issues, including change management.
• Maintain internal and external customer satisfaction through initiatives.
• Oversee resource allocation, burn rates and budgets weekly, monthly and quarterly.
• Manage vendors, SOW development and change requests.
• Setup programme governance, frameworks and documentation.
• Contribute to a positive team environment aligned with Core Values.
• Collaborate on AI strategy with Reporting Managers.
• Take on other projects as assigned.

Skills

PM methodologies

Change management

Stakeholder mgmt

Vendor management

Communication skills

Presentation skills

Governance discipline

Regulatory knowledge

AI/Cloud basics

Negotiation skills

Team leadership

Education

Bachelor's degree in Computer Science or Information Technology

Tools

AI

Cloud

DevSecOps

CI/CD

API & Microservices

Job description

About the Division/Dept

The STO is responsible for driving UOI’s transformation strategy and execution. This spans a range of projects and initiatives across the company, including process improvement, technology delivery, business strategy and Artificial Intelligence (“AI”) solutions.

Job Purpose

You will support the Head of Division within the full spectrum of company-wide transformation activities under the Strategy & Transformation Office.

Main responsibilities

• Identify opportunities in Artificial Intelligence solutions that impact the company’s strategic growth initiatives across systems, processes, sales and culture.
• Plan, setup and execute the AI roadmap and initiatives – ranging from assessing opportunity, scoping requirements, conducting RFP, managing delivery to post go live support and ongoing enhancements.
• Teamwork with fellow project managers, business analysts, developers, testers, users and other stakeholders and be accountable for overall delivery of the AI initiatives within budget, scope and timelines.
• Be the bridge between STO/IT teams and business users/senior management, advising AI development in the industry as well as execution progress.
• Manage project risks and issues to ensure optimal delivery, including proactively identifying and solving problems and change management.
• Maintaining internal and external customer satisfaction through the projects and initiatives.
• Manage resource allocation, project burn rates and budgets on an on-going weekly, monthly, and quarterly basis.
• Manage vendors, including SOW development and change requests.
• Setup programme governance, frameworks and documentation.
• Contribute to a positive team environment and company culture aligned with our Core Values.
• Collaborate with Reporting Managers on AI strategy in the company, factoring in related transformation initiatives.
• Take on other projects or tasks that may be assigned by Reporting Managers.

Requirements

• Bachelor's degree in Computer Science or Information Technology or equivalent
• At least 8+ years of experience in managing complex system modernization or system implementation or replacement projects as a delivery manager or project manager
• Strong project management (waterfall/agile) , change management (people side of change/projects) and facilitation skills.
• Strong delivery manager with embedded governance discipline, ensuring all transformation. initiatives are executed in compliance with formal change control, project governance frameworks, and regulatory expectations.
• Experience managing multiple vendors and multiple projects/workstreams with strong stakeholder engagement.
• Good understanding of technologies and best practices: AI, Cloud, DevSecOps, CI/CD, API and microservices, etc.
• Good understanding of the technology landscape that is applicable for general insurers in Singapore along with regulatory requirements and insurance industry trends in general.
• Excellent interpersonal, influencing and negotiation skills with demonstrated experience engaging and influencing senior stakeholders and vendors to influence and achieve optimal business outcomes.
• Excellent oral and written communication.
• Excellent people skills and comfort in meeting and presenting to a range of stakeholders from C-suite to junior developers.