The PMO Analyst is responsible for the overall program and project management office duties, supporting the Program and Project managers in overall project and program definition, execution and governance. The role will also support organizational activities and drive compliance within the project framework of the corresponding IT project. Additionally, the PMO Analyst will be responsible for building networks with key stakeholders and for the overall reporting on IT programs and projects.
PRIMARY DUTIES AND RESPONSIBILITIES
Program and Project Management Office
- Coordinate and develop program/project plans, track, collate, and highlight changes to plans at agreed regular intervals.
- Establish regular project/program reporting in the appropriate format aligned to Olympus standards for all relevant stakeholder groups.
- Create and maintain risk, action, issue and decision logs for the program/project, coordinate and facilitate regular updates of mitigating actions and issue resolution, track program/project actions to completion.
- Coordinate and support facilitation of meetings and workshops including organizing meeting logistics, preparing content, documenting minutes/notes and following up on post-meeting/workshop actions
- Maintain financial controls and systems for recording, monitoring, forecasting and budgeting of project expenditure; provide support to programs/projects as needed.
- Track progress and performance of programs/projects against defined targets; analyze project data to identify weaknesses and resolve any time-related or budgetary snags.
- Organize and facilitate project closure activities and complete benefits analysis at the end of the project.
- Proactively review and ensure all project/program strategies comply with company standards, as well as federal laws and regulations when applicable.
Stakeholder Management & Collaboration
- Collate information on project milestones, deliverables and KPIs to prepare overall program and project status reports for management review.
- Liaise with project team members and provide suggestions, mitigating actions or solutions to risks and issues as needed.
- Establish relationships with the key stakeholders to gain necessary insights and understand ongoing and future business developments that may impact programs and projects.
- Develop and maintain program stakeholder map including key activities to develop and maintain key stakeholder relationships.
Program/Project Management Community
- Actively participate in a program/project management community to share good practice and lessons learnt from a global and regional perspective as well as to hone skills and master core capabilities.
- Provide input and support to establish good practice project guidelines and a clear project framework to be adhered to by all programs and projects; continuously update with good practices.
Technical Competencies
- Risk management - Understand the organization's risk management approach. Also carry out basic risk management activities under supervision and support the documentation of risks, threats, vulnerabilities, and mitigation actions.
- Program management - Support the administration required for day-to-day activities to manage the program and the gathering and collating of information.
- Project management - Support the administration required for day-to-day activities to manage projects and the gathering and collating of information.
- Portfolio, Program and project support - Provide administrative services to project boards, project assurance teams and quality review meetings. Assist with the compilation of portfolio, program and project management reports.
- Requirements definition and management - Assist in the management of requirements, creation of a requirements baseline and investigation and application of authorized changes. This is achieved using standard techniques to elicit, specify, and document requirements for simple subject areas.
- Benefits management - Support benefits monitoring. Assist in the construction of parts of the framework and communications to junior stakeholders.
- Relationship management - Assist in the collection of stakeholder feedback and support, as directed, and help measure effectiveness of stakeholder management.
Other Competencies (Behavioral, Leadership)
- Strategic mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.
- Cultivates innovation - Creating new and better ways for the organization to be successful.
- Drives results - Consistently achieving results, even under tough circumstances.
- Decision quality - Making good and timely decisions that keep the organization moving forward.
- Balances stakeholders - Anticipating and balancing the needs of multiple stakeholders.
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
- Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Situational adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
QUALIFICATIONS
Education
- Bachelor's or Master's degree in Information Technology, Business Administration, Information Management or related studies with an affinity for IT (or equivalent and related experience preferred).
Experience
- Minimum 3 years of experience in project management office, project management, or other related jobs within an IT environment.
- Experience with general project management methods like SCRUM, Prince2 and PMBOK (certification is a plus).
- Experience working in an agile organization, preferably in a globally operating organization.
- Experience being responsible for overall project management office duties including the creation of presentations and project plans.
- Experience acting as an interface for different teams.
- Experience in fast paced projects.
- Experience influencing and negotiating for the stakeholder management activities preferred.
Skills
- Demonstrable problem-solving skills.
- Organizational skills.