Project Engineer (Managed Printed Services)

Adventus; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A leading ICT solutions provider is seeking a technician to manage managed print solutions deployment and support, ensuring high user satisfaction and technical excellence. Candidates should possess relevant experience and strong knowledge of various print management technologies. This role requires good coordination and interpersonal skills, contributing to a dynamic team environment.

Qualifications

• 1-2 years of relevant experience in managed print solutions.
• Knowledge in on-premise and cloud print management solutions is advantageous.
• Basic networking and server administration knowledge.

Responsibilities

• Manage deployment and support of client Managed Print environment.
• Provide technical assistance and troubleshoot issues for end-users.
• Maintain excellent customer service and user satisfaction.

Skills

Print management solutions

Customer service

Troubleshooting

Interpersonal skills

Coordination

Education

Professional Certificate/Nitec

Diploma

Tools

Papercut

YSoft

uniFlow

SafeCom

Equitrac

Controlsuite

Job description

Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.

We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.

With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.

Job Description

• Managing of managed print solutions (MPS) project deployment
• Deployment, maintenance, upgrading and support of client Managed Print environment (hardware, software, firmware, network, etc.)
• Provide in-house, on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• Ad hoc duties as assigned.

Job Requirements

• Candidate must possess at least a Professional Certificate/Nitec, Diploma, or equivalent
• Minimally 1 to 2 years of relevant experience
• Knowledge in on premise and cloud print management solutions such as Papercut, YSoft, uniFlow, SafeCom, Equitrac and Controlsuite an advantage.
• Basic knowledge in networking and server administration
• Good coordination and interpersonal skills
• Independent and good team player with positive attitude