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A leading company in the battery industry seeks a technical support specialist for presales and project management. The candidate will provide consultations, manage tenders, and ensure project compliance while collaborating with sales teams. Ideal applicants will possess an engineering background, proficient communication skills in both English and Mandarin, and a strong problem-solving ability.
Presales Support:
Provide technical sizing and consultation for Lead-acid and Lithium products solutions to customers based on requirements.
Collaborate with the sales team to support presales activities, including customer presentations and demonstrations.
Assist in tender bidding activities, including document preparation and submission.
Conduct training sessions and product presentations for customers and internal teams.
Tender Preparation & Project Management:
Manage the entire tender process, including reviewing customer requirements, preparing technical proposals, and ensuring timely submission.
Collaborate with internal teams and departments to gather necessary approvals, compliance documentation, and solution descriptions.
Analyse tender specifications and technical requirements to ensure full compliance with the scope of work.
Support the sales team in bid strategies, risk assessment, and competitive positioning for tenders.
Oversee technical aspects of projects, ensuring timely delivery and alignment with client expectations.
Attend pre-bid site survey, project and tender meetings, providing technical insights and support as required.
Track and manage project status across all personnel, ensuring updates are communicated effectively.
Ensure documentation of projects, including maintaining and updating product brochures and technical documents.
Ensuring smooth transition of project requirement from pre-sales to post-sales upon project awarded.
Administrative Duties:
Assist in maintaining project lists, reports, and internal records.
Perform other administrative and ad-hoc duties as assigned by the superior.
Qualification Requirements:
Diploma/Degree in Electrical/Electronic Engineering or a related field.
Strong technical background with 1-2 years of relevant experience in a similar role.
Experience in Telecom/UPS, or Energy Storage is an added advantage.
Proficiency in Microsoft Office applications.
Certifications in project management (e.g., PMP, PRINCE2) are a plus.
Excellent communication skills in English and Mandarin (written and verbal).
Strong analytical and problem-solving abilities.
Excellent project management and organizational skills.
Ability to work independently with minimal supervision and as part of a team.
Willingness to travel on short notice when required.
"We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."