Project Coordinator | Singapore, SG

TEKsystems (Allegis Group Singapore Pte Ltd); Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading company is seeking an experienced project manager to lead multiple process improvement initiatives. The role involves collaboration with senior executives and stakeholders to drive customer satisfaction and financial benefits through efficient project delivery. Candidates should possess expertise in project management, process mapping, and data analysis, ideally with relevant certifications. This position offers the opportunity to implement impactful strategies in a dynamic environment.

Qualifications

• 5+ years of experience in project management.
• Proficient in Google Suite applications.
• Experience with tools like PowerBI.

Responsibilities

• Lead multiple process improvement projects and collaborate with stakeholders.
• Conduct workshops and facilitate brainstorming sessions.
• Perform business process mapping and analysis.

Skills

Project Management

Process Mapping

Stakeholder Management

Data Analysis

Facilitation Skills

Education

PMP Certification

Six Sigma Black Belt Certification

Tools

PowerBI

Google Suite

Job description

• Support on commercial project and working with different stakeholder within the workstream.
• Lead 1-2 projects for contact reduction in any of the lines of business
• Adhoc support for any other team members in terms of analysis, conduct rigour, fact finding and workshop coordination

• Support on commercial project and working with different stakeholder within the workstream.
• Lead 1-2 projects for contact reduction in any of the lines of business
• Adhoc support for any other team members in terms of analysis, conduct rigour, fact finding and workshop coordination

Duties:
• Lead multiple process improvement projects, collaborating with senior executives and operating teams.
• Identify customer needs and key drivers to achieve customer satisfaction goals with financial benefits.
• Perform business process mapping and analysis.
• Partner with the leadership team to select improvement areas, develop a robust improvement strategy, and integrate recommendations with other programs and initiatives.
• You will work directly with the customer operations team to understand safety concerns and system issues. Additionally, conduct fact-finding sessions during weekly rigour meetings.

Core objectives:
• Support on commercial project and working with different stakeholder within the workstream.
• Lead 1-2 projects for contact reduction in any of the lines of business (e.g. GrabFood).
• Adhoc support for any other team members in terms of analysis, conduct rigour, fact finding and workshop coordination.

Essential experience and criteria:
• Proficient in Google Suite applications (Google Sheets, Google Slides)
• Experience in using tools such as PowerBI and similar applications.
• Skilled in process mapping and managing brainstorming sessions to derive potential solutions.
• You have at least 5 years of experience in project management,
• Project management experience, ideally with PMP certification or Six Sigma Black Belt certification
• Ability to use Google sheet & able to analysis and consolidate data within Google sheet
• Able to be independent and work with stakeholder directly to implement initiatives
• Able to conduct workshop, brainstorming session, rigour session to drive outcome and conclusion.

How you will achieve impact:
• You will lead lean action workout sessions with process stakeholders, collaborating with stakeholders to identify gaps, brainstorm solutions, and implement impactful action plans.
• You will conduct insightful process benchmarking exercises, setting new standards of excellence and driving continuous improvement.
• You will collect metrics and leverage data-driven insights to establish performance baselines, monitor performance, and identify and implement action plans to improve performance.
• You will bridge the gap between functional and technical solutions, ensuring seamless integration and maximizing productivity, by creating "to-be" target process maps and functional designs to improve team productivity.
• You will lead transformative large-scale projects to improve project delivery throughput, enhance process capability, and reduce cycle time
• You will collaborate directly with internal process owners, Team Leads, and project teams to foster a culture of continuous improvement and achieve outstanding results.

Desirable:
• Experience in project management and six-sigma related projects.
• Ability to work in a fast-paced and dynamic environment.

We regret to inform that only shortlisted candidates will be notified.

EA Reg No: R24125692, Larissa Lim
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

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We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a committed team working with over 6,000 clients across North America, Europe and Asia Pacific.

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TEKsystems is an Allegis Group company.

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