Project Assistant, Global Projects & Industry Solutions (DPIS - DP), Admin Support, Singapore

Dsv Air & Sea SAU; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

DSV – Global transport and logistics is seeking a Logistics Coordinator in Singapore. The role oversees end-to-end logistics coordination, ships daily operations, maintains documentation, and serves as the liaison between customers, suppliers, and 3PLs to meet service levels.

You will monitor import/export processes, prepare reports, and support the Operations team with data-driven improvements, while ensuring compliance with regulations and safety standards.

Qualifications

• Minimum 3 years of warehousing and inventory management experience.
• Proficient in English (reading, writing, speaking, listening).
• Strong interpersonal and communication skills to engage stakeholders at all levels.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Good knowledge of transportation operations (import/export processes preferred).
• Ability to manage multiple stakeholders and vendors effectively.
• Detail-oriented with strong analytical skills and proactive problem solving.

Responsibilities

• Act as a Logistics Control Tower, overseeing end-to-end coordination.
• Plan and manage daily logistics operations to support site requirements.
• Provide administrative support and prepare operational reports.
• Track and monitor import/export shipments and processes.
• Ensure proper documentation governance for submission, filing, and audit purposes.
• Liaison between the company, suppliers, and customers for logistics services.
• Handle customer feedback and escalate internally for action and resolution.
• Arrange with 3rd party transporters for delivery and collection.
• Ensure weekly bulk chemicals stock is within permitted quantities.
• Capacity planning for logistics resources in transportation (land and sea).
• Generate and file documents for delivery purposes.
• Update and compile logistics related reports.
• Export/import cases logged for tracking and traceability.
• Ensure documents are retrievable; submit permits to Tax/Finance timely.
• Adhere to import/export, safety, storage, and environmental regulations.
• Provide administrative support for the Operations department.
• Ensure timely follow-up, booking, and event management with escalation when needed.
• Monitor KPIs and identify continuous improvement opportunities.
• First point of contact for operational issues with customers.
• Track compliance of 3PL providers and carriers.
• Assist in periodic reporting, monthly reviews, and quarterly business reviews.
• Support the account manager to ensure quality metrics, on-time performance, and invoicing accuracy.
• Suggest corrective actions to prevent/address issues.
• Handle other ad-hoc assignments as required.

Education

3+ years warehousing and inventory management experience

Tools

Microsoft Excel

Word

PowerPoint

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as a Logistics Control Tower, overseeing end-to-end coordination
• Plan and manage daily logistics operations to support site requirements
• Provide administrative support and prepare operational reports
• Track and monitor import/export shipments and processes
• Ensure proper documentation governance for submission, filing, and audit purposes
• Liaison personnel between company and suppliers & customers in meeting their expectation and logistics services support.
• Handle customer feedback and **escalate internal for action and resolution.**
• Arrange and follow up with 3rd party transporter on goods delivery and collection.
• Ensure all bulk chemicals ordering/supplies/stock inventory is within the permitted quantity on weekly basis/check.
• Capacity planning for logistics resources in transportation (land and sea transport)
• Generate relevant documents from system for delivery purpose.
• All relevant document filling mailing and upload to customer web portal
• Update and compile logistics related report.
• Export/import-Ensure all cases are registered and logged for tracking and traceability purpose.
• All documents must be filled and retrievable as and when required, Permit listing must be submitted timely to Tax Finance Dept.
• Ensuring that current statutory legislation on import/export, transportation/shipment of dangerous goods, safety, storage, customs and exercise procedures and environmental requirements are adhered to at all times.
• Provides basic administrative services in support for Operation department.
• Ensure delivery of correct and timely follow up, booking and event management incl. timely escalation of issues,
• Monitor KPIs and continuous improvement opportunities.
• First point of contact for all operational issues with the customer.
• Track compliance performance of 3PL providers and carriers.
• Support the preparation of periodic reporting, monthly reviews, and quarterly business reviews.
• Support contact/account manager to ensure quality metrics are achieved including on time performance, date accuracy, invoicing timeliness, and accuracy.
• Suggest corrective actions as necessary to prevent/address issues as they arise.
• Handling any other related ad-hoc assignments as and when required.

EDUCATION AND/ OR EXPERIENCE

• Minimum 3 years of relevant experience in warehousing and inventory management
• Proficient in English (reading, writing, speaking, and listening)
• Strong interpersonal and communication skills, with the ability to engage stakeholders at all levels
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint)
• Good knowledge of transportation operations (import/export processes preferred)
• Ability to manage multiple stakeholders and vendors effectively
• Detail-oriented with strong analytical skills and a proactive approach to problem-solving
• Willingness to support operational needs beyond regular office hours when required
• Education can be compensated with relevant working experience.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.