Programmes Executive

Young Women's Christian Association of Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

The Young Women's Christian Association of Singapore is seeking a Programme Executive to oversee the planning, execution, and evaluation of various community programs aimed at empowering women and low-income families. This role requires excellent organizational and communication skills, with a focus on developing effective programmes and building community partnerships. Candidates should have a relevant degree and a passion for social service.

Qualifications

• At least 2 years of working experience in Social Service or related work.
• Fresh graduates with passion for social service are welcome to apply.
• Proficiency in Microsoft Office applications is required.

Responsibilities

• Responsible for planning, coordinating, and evaluating community programmes.
• Manage beneficiary recruitment and oversee programme documentation.
• Develop programme logic models and maintain budget for each programme.

Skills

Communication

Organizational skills

Teamwork

Education

Bachelor Degree or Diploma in Social Science

Tools

Microsoft Office

Job description

Purpose of Job

The Programme Executive is responsible for planning, coordinating, conducting and evaluating programmes. He/She will be assigned to managed programmes under one of the following programme categories:

• Empowering Women. Serving lower-income women through education, employment and enterprises

• Empowering Young Women. Serving NEET (not in education, employment and training) youth through education and employment

• Community Support. Serving low-income families and individuals, including elderly through Food Distribution programmes and community engagement events

He/She develops, implements, evaluates and identifies areas of improvement of these programmes. He/she is responsible for the beneficiary recruitment and outcome management of the programmes.

He/She manages, coordinates and collaborates with community partners, corporate organisations and volunteers to execute programmes. He/she is also responsible for managing communication and feedback from

stakeholders.

Responsibilities

• Programme Development, Evaluation & Implementation

o Develop and update programme logic model / theory of change for new and existing programmes

o Research on trends and latest developments of programmes and activities for service users, and identify existing programme gaps in the social service landscape

o Curate programmes by developing curriculum and adapting existing curriculum and session plans or collaborating with community partners and volunteers to provide the content

o Outreach to community agencies to build awareness of the programmes

o Recruit beneficiaries into the programmes

o Responsible for giving the volunteers proper training and supervision and guidance so that they can effectively cater to the needs of the service users

o Build relationships with partners to better deliver the programmes

• Programme Documentation & Management Reporting

o Upkeep the beneficiary database and physical copies of the service users’ application forms & social reports in accordance with PDPA guidelines

o Upkeep the photo repository of beneficiaries and programmes

• Programme Development, Evaluation & Implementation

o Develop and update programme logic model / theory of change for new and existing programmes

o Research on trends and latest developments of programmes and activities for service users, and identify existing programme gaps in the social service landscape

o Curate programmes by developing curriculum and adapting existing curriculum and session plans or collaborating with community partners and volunteers to provide the content

o Outreach to community agencies to build awareness of the programmes

o Recruit beneficiaries into the programmes

o Responsible for giving the volunteers proper training and supervision and guidance so that they can effectively cater to the needs of the service users

o Build relationships with partners to better deliver the programmes

• Programme Documentation & Management Reporting

o Upkeep the beneficiary database and physical copies of the service users’ application forms & social reports in accordance with PDPA guidelines

o Upkeep the photo repository of beneficiaries and programmes

o Ensure that for programmes that are chargeable, fees are collected on time and reminders of outstanding fee to parents are issued

o Evaluate the effectiveness of the programmes through administering pre-post-test surveys and participant satisfaction surveys and analysing the results

o Document the effectiveness of the programme through collection of beneficiary impact stories, output indicators and outcome indicators

o Provide inputs and data for monthly reports to Management, Committee and Board

• Budget Management & Administration Management

o Plan and manage the budget for each programme

o Manage the administration, logistics and operation structure of the programme including meal and sustenance delivery

o Communicate and liaise with beneficiaries for any media, publicity, marketing, fundraising requests or efforts

o Manage a team of drivers/attendants for weekly dispatch schedule and deliveries (if any)

o Manage and maintain the passenger and goods vans e.g. petrol, insurance and servicing (if any)

o Work closely with Marcom by providing details for creative brief to generate publicity materials

o Ensure regular housekeeping of the space and resources used for running of the programmes

• Perform any other duties as assigned from time to time.

Requirements

• Bachelor Degree or Diploma in Social Science is preferred

• At least 2 years of working experience in Social Service or related work

• Fresh graduates with a passion to work in the social service sector may apply

• Proficient in Microsoft Office application

• May be required to work on weeknights or weekends if there are evening or weekend beneficiary programmes

Competencies

• Good written and verbal communication skills

• Able to work independently and a good team player

• Pleasant, resourceful and have an interest to work with community partners as well as diverse group of people

• Passionate to serve the community

• Excellent organisation and time management skills with attention to detail