Programme Supervisor (HMCSA EPICC)

TSAO FOUNDATION; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A social service organization in Singapore is seeking a Programme Supervisor to manage daily operations and implement activities for elderly clients. You will ensure person-centered care, collaborate with a multi-disciplinary team, and maintain compliance with regulations. The role requires a degree and at least 3 years of relevant experience in eldercare or social services.

Qualifications

• Minimum 3 years of working experience in eldercare, social services, or related fields.
• Training/Experience in social service/healthcare/nursing is an advantage.

Responsibilities

• Manage daily operations while prioritising client safety and well-being.
• Plan and run diverse programmes tailored to client preferences.
• Liaise with clients, family members, and volunteers.

Skills

Communication skills

Inter-personal skills

Team player

Ability to work independently

Education

Degree/Graduate Diploma

Job description

The Role

To oversee and manage the development and implementation of daily operations, programs and activities that promote the physical, emotional, and social well-being of elderly clients. The Programme Supervisor ensures that services are person-centered, safe, engaging, and aligned with the center’s mission to enhance the quality of life for seniors.

Responsibilities

• Manage daily running of operations and programmes by prioritising the safety and well-being of all the clients and adhering to the care philosophy of the Foundation.
• Plan, coordinate and run diversified programmes and activities to take client preferences into account.
• Be part of a multi-disciplinary team (doctor, nurse, social worker, counsellor) to provide bio-psycho-social assessment, intervention and care plans for the elders and caregivers.
• Ensure that all care staff adhere to person-centred practice and carry out care plans determined by the interdisciplinary team.
• Supervise logistics and transport arrangements for clients
• Liaise with clients, family members, and volunteers and maintain daily open communication.
• Monitor the budget and expense of the programme.
• Review and implement the SOP for the service model.
• Ensure that the Centre is in compliance with all regulations.
• Provide regular reporting to management.

Educational Qualifications

• Degree/ Graduate Diploma in any discipline with minimum 3 years working experience in eldercare, social services or related fields

Relevant Experience

• Training/ Experience in social service/healthcare/ nursing is an advantage
• Able to work independently and as part of a multidisciplinary team
• Committed and passionate about working with the elderly
• Good communications and writing skills
• Strong inter-personal and people skills
• Able to communicate with clients in English, Mandarin and dialect-speaking
• Team Player