Programme Executive

This is an IT support group; Southeast; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join a vibrant workplace dedicated to making a meaningful difference in people's lives. This innovative firm offers a dynamic environment where collaboration thrives and personal growth is prioritized. As a member of the team, you will support various administrative tasks, engage with clients, and coordinate outreach efforts. The role requires adaptability and a passion for service excellence, making it perfect for those looking to contribute to impactful community services. Embrace the opportunity to grow your career while being part of a community that values teamwork and innovation.

Qualifications

• Degree/Diploma in Healthcare Management or related fields.
• Experience in social/community settings is an advantage.

Responsibilities

• Support Admin Associate with client enquiries and service collections.
• Coordinate outreach with stakeholders and manage public relations events.
• Participate in innovation and quality improvement projects.

Skills

Interpersonal Skills

Customer Service

Adaptability

Process Improvement

Multi-tasking

Education

Degree/Diploma in Healthcare Management

Tools

Microsoft Office

Various IT Platforms

Job description

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

Responsibilities

1. Support the tasks of Admin Associate
2. Support Admin Associate with client enquiries
3. Work with Admin to manage service collections according to Finance Manual with integrity and follow up on any outstanding payments promptly
4. Review and keep outreach materials updated
5. Coordinate outreach with internal and external stakeholders
6. Coordinate with Volunteers for cleaning services and microjobbers assignments
7. Program planning and execution for HCS related programmes
8. Participate in innovation and quality improvement projects
9. Coordinate and work with third party service providers in care delivery (together with manager and nurse)
10. Coordinates Home Care services for potential / existing clients and ensure services are delivered as per agreement / service contract
11. Raise referrals for eligible clients via IRMS for services required
12. Assess and submit clients' Household Means Testing and/or Financial Assistance applications when required and follow up on renewals before expiry
13. Coordinate and manage public relations information or events
14. Perform any ad hoc tasks given by supervisors

Qualifications

1. Possess Degree/Diploma in Healthcare Management or any fields are welcome

Other Information

Relevant Experience:

1. Experience in Social or Community settings will be an advantage
2. Frontline and customer service experience preferred
3. Able to work independently with little supervision
4. Passion for service excellence and process improvements
5. Proficient in Microsoft Office and comfortable with various IT platforms

Competencies:

1. People-oriented, good interpersonal and relationship building skills
2. Ability to multi-task and work in a fast-paced and dynamic environment
3. Proficient in Microsoft Office and comfortable with various IT platforms
4. Passion for service excellence and process improvements
5. Committed and can-do attitude
6. Team Player

Only shortlisted candidates will be notified.