Programme Executive

CREDIT COUNSELLING SINGAPORE; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading non-profit organization in Singapore seeks a Programme Developer to enhance financial literacy through well-designed training. The role includes conducting needs analysis, collaborating with partners, and continuously improving programmes while managing volunteer trainers. Ideal candidates will have a relevant degree and strong communication skills, with an emphasis on financial education.

Qualifications

• Experience in conducting adult training and developing training courses is essential.
• Possession of financial-related certifications is advantageous but not required.
• Prior experience in community outreach or programme development may be beneficial.

Responsibilities

• Conduct needs analysis to identify learning needs of clients.
• Design and develop financial capability programmes and materials.
• Manage programme delivery and evaluate outcomes.

Skills

Communication

Facilitation

Presentation Skills

Education

Bachelor’s degree or diploma in any discipline

WSQ Advanced Certificate in Training and Assessment (ACTA)

WSQ Diploma in Design and Development of Learning for Performance (DDDLP)

WSQ Diploma in Adult and Continuing Education (DACE)

Tools

Learning Technology

Job description

Summary

The incumbent is required to develop and conduct programmes that strengthen individuals' financial capability by imparting skills, knowledge, and attitudes, and by encouraging behavioural change.

Job Responsibilities

• Needs Analysis: Conduct needs analysis to identify the learning needs of clients and the target audience, supporting CCS's mission.
• Programme design and development: Design and develop programmes to improve the financial capability of the target audience, including creating learning activities, content, learning aids, and materials to enhance learning.
• Programme Delivery and Implementation: Manage and execute programme delivery by organising, scheduling, and maintaining records, including administrative instructions, registration, attendance, venue preparation, and post-event feedback surveys. Additionally, conduct and facilitate financial literacy talks, workshops, and webinars related to CCS debt assistance programs.
• Programme Evaluation: Evaluate programmes to recommend areas of improvement and guide the development of new programmes.

External Collaboration

• Collaboration with Partners and Stakeholders: Identify and assess the needs and requirements of collaborative projects with various partners and stakeholders. Develop and deliver tailored programmes that align with and support CCS’s mission. This includes coordinating with partners to ensure project objectives are met.
• Commissioned Projects: Analyse the specific requirements and objectives of commissioned projects. Determine appropriate pricing strategies based on the scope and complexity of the project. Prepare and submit proposals that outline the programme deliverables, content and delivery, ensuring they meet the requesting organisation’s expectations and CCS's standards.

Administrative Roles

• Learning Technology and Strategies: Stay up-to-date with learning technologies and instructional strategies related to financial education to ensure programmes are effective and engaging.
• Volunteer Management: Train and prepare volunteers trainers and facilitators to conduct CCS talks, workshops and webinars. Ensure adherence to CCS content and standards, and make sure they are equipped with the necessary knowledge and skills.
• Perform other job-related duties as and when required.

Qualifications

• Bachelor’s degree or diploma in any discipline.
• Prior experience in conducting adult training, with working experience in designing, developing, and customising training courses.
• Possession of a WSQ Advanced Certificate in Training and Assessment (ACTA), WSQ Diploma in Design and Development of Learning for Performance (DDDLP) or WSQ Diploma in Adult and Continuing Education (DACE) or equivalent.
• Possession of a relevant degree in finance or professional certifications such as Associate Financial Planner (AFP), Certified Financial Planner (CFP), Chartered Financial Analyst (CFA) or equivalent, or prior experience in delivery financial literacy or financial education talks or workshops, would be advantageous but not required.
• Prior experience in conducting financial literacy or financial education training would be advantageous but not required.
• Prior experience in non-profit organisations, community outreach, partnership management or programme development may be advantageous but not required.

Core Competencies

• Possess proficient verbal and written communication skills, essential for effective training and engagement. Proficiency in both written and spoken English and Chinese is required.
• Possess competent skills in using presentation tools and learning technology to deliver training effectively.
• Possess strong facilitation and presentation skills to communicate complex concepts clearly and engagingly.
• Possess the ability to work effectively within a team to achieve objectives. Able to work collaboratively with a diverse range of stakeholders, including colleagues from other departments, external partners, and volunteers.
• Able to prioritise tasks and work independently, optimising given resources to achieve positive outcomes.
• Willing and able to work outside normal working hours when required.