Programme Coordinator

PRESBYTERIAN COMMUNITY SOCIAL SERVICES LTD.; Singapore; On-site; SGD 50,400 - 67,200; Full time

Job summary

PRESBYTERIAN COMMUNITY SOCIAL SERVICES LTD. in Singapore is seeking a Programme Coordinator to plan, implement and evaluate senior-centred programmes across the AAC/AACH. You will ensure smooth daily operations and actively engage seniors within the service boundary.

You will liaise with external agencies and donors, provide information and referral services, and lead volunteer development and administrative support to the Division of Senior Services.

Qualifications

• Minimum GCE ‘A’ Levels or Diploma in social service or related discipline.
• Possess a driving licence – advantageous.
• Experience in social service settings is preferred.

Responsibilities

• Coordinate and implement outreach plans for seniors.
• Develop annual calendar plan of social and health activities for seniors.
• Ensure programmes meet performance indicators and guidelines; prepare progress reports.
• Conduct needs assessment surveys when necessary.
• Initiate case records and capture seniors’ needs.
• Network with external agencies to secure additional support.

Skills

Outreach & engagement

Volunteer management

Programme planning

Finance & accounting

Administrative skills

Staff training

Education

GCE A Levels or Diploma in Social Service

Driving licence

Tools

Microsoft Office

Job description

Job Description & Requirements

To coordinate and be responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the AAC/AACH, which includes:

• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services

To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and co-operation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and co‑ordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilisation of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

5. Training and Development of Personnel

• Lead, motivate and train junior personnel.

6. Administrative Duties

• Provide secretariat support to the Division of Senior Services.
• Undertake any other duties as required.
• Islandwide work location.

7. Qualifications

• Minimum GCE ‘A’ Levels or Diploma in social service or related discipline, with a social service background.
• Possess a driving licence – advantageous.