Programme Assistant Manager/Manager

MontfortCare; Singapore; On-site; SGD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Programme Development Specialist to join their dynamic team. This role involves assessing client needs, developing and implementing impactful social service programmes, and managing stakeholder relationships. The ideal candidate will thrive in a collaborative environment, bringing innovative ideas to life while ensuring compliance with organisational goals. If you're passionate about making a difference and have a background in social work, this is an exciting opportunity to grow your career while contributing to meaningful change in the community.

Qualifications

• 5-6 years of relevant experience in programme design and implementation.
• Degree in Social Work or relevant disciplines from an accredited institution.

Responsibilities

• Assess client needs and develop social service programmes.
• Coordinate resources and logistics for programme execution.
• Evaluate programme outcomes and provide feedback.

Skills

Programme Development

Stakeholder Management

Social Service Practices

Event Planning

Education

Degree in Social Work

Relevant Disciplines

Job description

About Us

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values personal and professional growth. With opportunities for continuous learning and development, Montfort Care is ideal for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team dedicated to making a difference and having fun while doing so!

Job Description

Programme Development

1. Assess the complexity of client needs and the scope of services or programmes to be provided.
2. Identify upcoming trends affecting programme success.
3. Apply relevant principles, frameworks, and best practices in developing social service programmes.
4. Develop and review service frameworks, work plans, resource requirements, and budgets.
5. Determine resource allocation for programmes.
6. Incorporate best practices and trends into programmes.
7. Build collaborations and partnerships with agencies, funders, sponsors, and stakeholders in the social service sector for community development and re-integration.
8. Pilot and refine service and programme parameters for successful implementation.
9. Identify and utilize community resources and funding schemes.

Programme Implementation

1. Adapt programmes and services to meet client needs and programme objectives.
2. Develop strategies to address causes of client disengagement.
3. Mobilise community stakeholders and resources for programmes.
4. Develop and implement promotional strategies to increase participation.
5. Identify barriers to participation and provide solutions.
6. Coordinate resource allocation, logistics, and manpower for programme execution. Collaborate with other organizations to achieve programme goals.

Programme Evaluation

• Analyze and validate evaluation outcomes based on programme plans.
• Review the relevance and alignment of programmes with strategic objectives.
• Provide feedback and reviews to social service professionals and stakeholders.
• Assess new developments and incorporate best practices into programmes.
• Review and recommend improvements to organisational policies and processes affecting programmes.

Stakeholder Management

1. Organise stakeholder engagement activities.
2. Address stakeholder needs and conduct stakeholder analysis.
3. Maintain good relationships with team members, clients, and stakeholders.

Compliance

1. Review and update KPIs and report to the Reporting Officer and Centre Director regularly.
2. Monitor programme expenditure to ensure it stays within budget.
3. Evaluate KPIs to ensure they are met within timelines as required by funding agencies.
4. Prepare accurate reports and data.

Supervision of Staff

1. Provide regular supervision and support for staff regarding workload and administrative issues.
2. Guide staff in reflecting on their work and support their professional development.
3. Manage staff with diverse capabilities and initiate career planning.

Ensure work plans align with organisational strategic goals.

Ad-hoc Duties

1. Provide additional support as required or assigned.

Qualifications

• Degree in Social Work or relevant disciplines from an accredited institution.

Relevant Experience

• 5-6 years of relevant experience, with experience in event or programme design, planning, and implementation being advantageous.
• Knowledge of social service practices is a plus.
• Candidates with less experience may also be considered.