Program Officer

NTUC Fairprice Co-operative Limited; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Une entreprise de premier plan du secteur de la distribution à Singapour recherche un Program Officer (PMO) expérimenté pour diriger un programme de transformation majeur. Ce rôle de leadership stratégique exige des compétences exceptionnelles en gestion de projets et en gestion des parties prenantes pour assurer l'alignement et le succès du programme.

Qualifications

• Minimum 10 ans d'expérience en gestion de programmes.
• Expertise en transformation dans la chaîne d'approvisionnement ou la logistique.
• Expérience avérée dans la gestion de programmes complexes à plusieurs millions de dollars.

Responsibilities

• Diriger la planification et l'exécution du programme de transformation Store-Friendly Flow.
• Gérer le budget du programme et assurer la responsabilité financière.
• Engager les parties prenantes exécutives et faciliter la communication.

Skills

Project Management

Stakeholder Management

Strategic Planning

Risk Management

Financial Management

Communication

Education

Master's degree in Supply Chain Management, Business Administration, Engineering

Tools

Advanced Project Management Software

Job description

This Program Officer (PMO) will hold overall responsibility for the successful planning, execution, governance, and delivery of the Store-Friendly Flow (SFF) transformation program. This is a senior leadership role requiring strategic vision, exceptional project management expertise, strong stakeholder management, and the ability to drive cross-functional alignment. The PMO will ensure the program achieves its strategic objectives, stays within budget, and delivers tangible business outcomes.

Key Responsibilities
Strategic Program Leadership:

• Provide strategic direction and leadership for the SFF program, aligning it with the Supply Chain's long-term business strategy and objectives.
• Develop and implement a comprehensive program governance framework, including reporting structures, risk management protocols, and change management strategies.
• Drive program vision and ensure alignment across all stakeholders, including senior leadership.

Program Planning and Execution:

• Develop and manage a detailed, integrated program plan, encompassing timelines, milestones, resource allocation, and budget management.
• Oversee all aspects of the Store-Friendly Flow program, including the "DC of Tomorrow," "SFF Roll-Cage," and "Auto-Replenishment" initiatives.
• Ensure seamless integration and coordination across all project workstreams.
• Manage program budgets, track expenses, and ensure financial accountability.

Senior Stakeholder Engagement and Communication:

• Act as the primary point of contact for senior management and key stakeholders, providing regular program updates and addressing concerns.
• Build and maintain strong relationships with executive leadership, department heads, and external partners.
• Facilitate effective communication and collaboration across diverse functions.
• Prepare and present high-level program reports to executive committees and the Board of Directors.

Risk Management and Mitigation:

• Identify, assess, and manage complex program risks, developing and implementing robust mitigation strategies.
• Proactively address potential challenges and ensure program success.
• Ensure compliance with all relevant policies, regulations, and governance frameworks.

Performance Monitoring and Evaluation:

• Establish and monitor program performance to track progress and measure success.
• Conduct in-depth program reviews and assessments, identifying areas for optimization and improvement.
• Analyze data and provide strategic insights to inform decision-making and program adjustments.

Resource Management:

• Collaborate with HR recruit and onboard high-caliber talent for the program team (Technology, Automation, Central Ops & Replenishment).
• Provide leadership and mentorship to program team members, fostering a high-performance culture.
• Manage program resources effectively and efficiently

Others

• Location: 37 Joo Koon Circle

Job Requirements
Qualifications and Experience:

• Master's degree in Supply Chain Management, Business Administration, Engineering, or a related field.
• Minimum of 10 years of progressive experience in program management, with a significant focus on large-scale transformation projects in supply chain or logistics.
• Proven track record of successfully leading and delivering complex, multi-million dollar programs.
• Deep understanding of supply chain operations, inventory management, logistics, and automation technologies.
• Extensive experience in stakeholder management at the executive level.
• Exceptional project management skills, including strategic planning, risk management, and financial management.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in advanced project management software and tools.
• Experience in the retail industry and with automation/technology implementations is highly desirable.

Key Competencies:

• Strategic Leadership: Ability to provide strategic direction and vision for large-scale programs.
• Executive Stakeholder Management: Ability to build and maintain relationships with senior leadership and key stakeholders.
• Complex Project Management: Expertise in managing complex, multi-faceted projects with significant budgets and timelines.