Program Director, Regional Oracle Cloud Migration (Macau Based)

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 180,000 - 260,000; Part time

Job summary

Marina Bay Sands seeks a Program Director to lead a 24-month Oracle Cloud migration across Macau and Singapore, driving scope, timeline, budget, and benefits realization in a 24/7 regulated hospitality and gaming setting.

You will manage cross-functional teams, coordinate with Oracle delivery partners, and ensure governance, data migration, and cutover readiness while delivering measurable business value.

Qualifications

• Minimum 10 years of relevant experience leading large-scale enterprise technology programs.
• At least 5 years of managerial or senior leadership experience overseeing cross-functional teams and external partners.
• Strong background in hospitality or integrated resort operations is highly desirable.
• Proven success delivering at least one full-cycle Oracle Cloud program of similar scale ($10M+ budget, multi-site, multi-module).
• Deep expertise in Oracle Cloud migration methodologies and data migration, testing, and change management in 24/7 environments.

Responsibilities

• Own the full program lifecycle across Macau and Singapore properties.
• Lead a cross-functional team including PMs, BAs, technical architects, vendors, and business stakeholders.
• Define and drive the program governance framework, including RAID management, phase-gate reviews, steering committee reporting, and executive escalation.
• Develop and maintain a detailed integrated program plan covering data migration, configuration, integration (PMS, POS, CRM, gaming systems), testing, training, change management, and cutover strategy.
• Ensure zero material disruption to gaming operations, guest services, and revenue during migration waves and cutover.
• Manage program budget, resource allocation, and vendor contracts to deliver on time.
• Drive rigorous risk, compliance, and security management (gaming regulatory requirements, data privacy, AML, SOX-equivalent controls).

Skills

Leadership

Stakeholder management

Communication

Budget management

Cross-functional leadership

Oracle Cloud migration

Project governance

Risk management

Education

Bachelor’s degree in IT/Engineering/Business

PMP/PgMP/PRINCE2 certification

Oracle Cloud certifications

Tools

Oracle Cloud ERP

ETL tools

Data migration tooling

Job description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Summary

As the Program Director for our regional Oracle PMS Cloud migration, you will lead one of the most strategic digital transformation initiatives within our organization. You will oversee the multi-year, multi-site transition of core hospitality systems to Oracle Cloud, driving operational efficiency, regulatory compliance, and enhanced guest experiences across our flagship properties in Macau and Singapore. Reporting to the VP of IT Business Delivery, Asia, you will manage all aspects of program delivery, including scope, timeline, budget, quality, risks, stakeholders, and business outcomes. You will collaborate closely with cross-functional teams, technology leaders, and external partners to ensure smooth execution in a fast-paced, highly regulated 24/7 hospitality and gaming environment. This role requires a visionary leader with extensive experience in large-scale Oracle Cloud migrations and a strong track record of delivering complex enterprise transformation programs. This position is a 24-month project-based contract, dedicated to leading one of our most strategic Oracle Cloud transformation programs, with the ability to travel regularly between Macau and Singapore.

Job Responsibilities

• Own the full program lifecycle: planning, execution, hypercare, and benefits realization for the Oracle Cloud migration across Macau and Singapore properties.
• Lead a cross-functional team of internal PMs, BAs, technical architects, vendors, and business stakeholders while coordinating with global Oracle delivery partners and third-party system integrators.
• Define and drive the program governance framework, including RAID management, phase-gate reviews, steering committee reporting, and executive escalation.
• Develop and maintain a detailed integrated program plan covering data migration, configuration, integration (PMS, POS, CRM, gaming systems), testing, training, change management, and cutover strategy.
• Ensure zero material disruption to gaming operations, guest services, and revenue during migration waves and cutover.
• Manage program budget, resource allocation, and vendor contracts to deliver on time.
• Drive rigorous risk, compliance, and security management (gaming regulatory requirements, data privacy, AML, SOX-equivalent controls).
• Partner closely with business unit leaders (Finance, HR, Operations, Revenue Management, IT Ops) to validate requirements, secure sign-off, and realize targeted benefits (e.g., process automation, cost savings, real-time reporting).
• Establish and track program KPIs, including milestone achievement, adoption rates, system performance, and ROI.
• Act as the single point of accountability for program status to the Regional VP, business and IT Executive Steering Committee.

Job Requirements

• Education & Certification Bachelor’s Degree in IT, Engineering, Business Admin or related field PMP, PgMP, or PRINCE2 certification required Oracle Cloud certifications (e.g., Oracle Cloud ERP Certified Implementation Specialist or equivalent) strongly preferred.
• Experience Minimum 10 years of relevant experience leading large-scale enterprise technology programs, with a strong focus on cloud transformation or Oracle Cloud-based initiatives. At least 5 years of managerial or senior leadership experience, overseeing cross-functional teams, external partners, and complex multi-site program environments. Strong background in hospitality or integrated resort operations is highly desirable. Proven success delivering at least one full-cycle Oracle Cloud program of similar scale ($10M+ budget, multi-site, multi-module) in a regulated industry (gaming, hospitality, financial services, or retail preferred). Deep expertise in Oracle Cloud migration methodologies (e.g., Oracle Unified Method, Agile/hybrid delivery). Proven ability to manage complex integrations, data migration (ETL strategy, cleansing, golden record), testing (UAT, performance, cutover rehearsal), and change management in 24/7 environments.

Other Prerequisites

• Exceptional leadership and stakeholder management skills – able to influence at C-level across cultures and time zones.
• Strong commercial acumen – comfortable negotiating with Oracle and SI partners, managing budgets, and driving measurable business value.
• Outstanding communication and presentation skills (English fluency mandatory; Mandarin or Cantonese a strong plus).
• Ability to travel regularly between Macau and Singapore (approximately 40-50% initially).
• Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.
• Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
• Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore's skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals.
• As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment.
• It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360.
• The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date.
• Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.