Program Coordinator (NUHS@Home)

National University Polyclinics; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking healthcare team dedicated to transforming patient care in Singapore. As a Program Coordinator for a pioneering home hospital service, you will play a crucial role in managing patient care and financial counselling. This position requires innovative thinkers who thrive in a fast-paced environment and are eager to contribute to a collaborative team. If you're passionate about healthcare and ready to embrace new challenges, this is your chance to make a meaningful impact in the community.

Qualifications

• Diploma required; experience in a hospital setting is a plus.
• Computer literacy is essential, SAP experience is advantageous.

Responsibilities

• Coordinate financial counselling and billing processes for patients.
• Schedule discharge appointments and provide administrative support.

Skills

Problem-solving

Teamwork

Positive work attitude

Adaptability

Education

Diploma in any discipline

Tools

SAP system

Job description

Institution: National University Health System

Join us in our mission to transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

As a Program Coordinator for NUHS@Home, you will play a vital role in the coordination and management of our patients' care. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Job Responsibilities

• Perform financial counselling with patients on NUHS@Home charges
• Explain the use of Central Provident Fund (CPF) Medisave accounts, apply governmental financial assistance schemes and/or other available finance schemes to assist patients
• Ensure proper documentation, filing and safekeeping of financial counselling forms associated with patient’s inpatient stay
• Perform billing processes to ensure the available finance schemes are activated for patients
• Schedule discharge appointments for patients who require follow up in outpatient clinics as per ordered by the clinicians
• Ensure accurate and timely booking of patient's TCU to the respective clinic
• Provide administrative assistance in the daily operations of programme coordinators
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Diploma in any discipline
• Computer literate, experience with SAP system is an added advantage
• Be willing to work outside of working hours (e.g., weekends and/or public holidays)
• Able to cope with and work in a fast-paced environment
• Must be a good team player with a positive work attitude and able to work independently
• Prior knowledge/working experience in a hospital setting is an added advantage