Program and Administrative Support Manager

KARPENKO GYMNASTICS ACADEMY PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

Karpenko Gymnastics Academy is looking for a dedicated Program and Administrative Support Manager to ensure smooth operations and program delivery across multiple locations. The role includes communication management, program coordination, and administrative process optimization, making it essential for fostering a supportive environment for gymnastics education.

Benefits

Competitive salary and benefits package

Opportunities for professional development

Dynamic and supportive work environment

Key role in program development and success

Qualifications

• Minimum of 2 years experience in program coordination or operations management.
• Ability to manage competing priorities.

Responsibilities

• Monitor and manage incoming messages across operational locations.
• Oversee and support execution of camps and private class programs.
• Assist in scheduling coaches and classes.

Skills

Organizational skills

Multitasking

Communication

Interpersonal skills

Continuous improvement

Education

Diploma / Bachelor’s degree in Education, Business, or Management

Job description

Job Title: Program and Administrative Support Manager
Location: Central
Industry: Education / Sports

At Karpenko Gymnastics Academy (KGA), we are passionate about providing high-quality gymnastics education and support to our students. As we expand our operations, we are looking for a dynamic and dedicated Program and Administrative Support Manager to join our team and ensure smooth daily operations, exceptional program delivery, and effective communication across all locations.

Key Responsibilities
As the Program and Administrative Support Manager, you will be responsible for:

1. Communication Management
   - Monitor and manage incoming messages across all operational locations.
   - Ensure seamless handover of ongoing conversations to incoming administrative staff.
   - Support communication coordination as the organization expands to a third location, adjusting workloads as necessary.
   
2. Program Coordination & Development
   - Oversee and support the execution of camps and private class programs.
   - Collaborate with coaching staff to observe sessions, provide constructive feedback, and drive continuous improvement in program delivery.
   
3. Scheduling Support
   - Assist in scheduling coaches and classes, coordinating with the team to ensure efficient resource allocation and alignment with operational needs.
   
4. Administrative Process Optimisation
   - Contribute to streamlining and improving administrative workflows, including sales processes, parent communications, and resource allocation.
   - Assist in documenting processes and support the team in their consistent implementation.
   
5. Special Needs Program Development
   - Participate in the planning and execution of a dedicated program for students with special needs, collaborating with relevant stakeholders.
   
6. Project Support (As Time Permits)
   - Assist with various ongoing and ad hoc projects, such as mobile app development, website updates, marketing communications, and school program administration.
   
7. General Operational Support
   Provide broad-based assistance to ensure smooth day-to-day operations.
   Support the planning and execution of key events, such as the annual KGA Cup.Qualification

Qualifications & Requirements

• Diploma / Bachelor’s degree in relevant fields such as Education, Business, or Management (preferred).
• Minimum of 2 years of experience in program coordination, administration, or operations management.
• Strong organizational and multitasking skills with an ability to manage competing priorities.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Passion for continuous improvement and delivering high-quality programs.

Why Join Us?

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• Dynamic and supportive work environment.
• Play a key role in the development and success of our programs and operations.