Production Technician

World Wide Technology; Singapore; On-site; SGD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Employee assistance program

Wellness program

Profit sharing

Life and disability insurance

PTO & Holidays

Parental leave

Sick leave

Bereavement

Job summary

World Wide Technology is hiring for a role focused on building and cabling racks and cabinets, with experience in equipment installation and documentation. The team collaborates to ensure quality and efficiency in installing network, server, and telecom racks.

Candidates should be able to train others and adapt to new builds while following documentation and standards. The position emphasizes hands-on installation, tooling proficiency, and adherence to quality controls within a global technology

Qualifications

• 2+ years in a related field.

Responsibilities

• Install and integrate equipment per build specs into racks and cabinets.
• Troubleshoot hardware installation.
• Read wiring diagrams and installation instructions.
• Complete paperwork per company policies.

Job description

Why WWT?At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Why WWT?At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.With over 11,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all.

Performs tasks related to building and cabling racks and cabinets. Basic installation of equipment in racking, demonstrating the ability to follow rack elevation documentation. Ability to perform tasks with no supervision or training. Will need to validate the physical and systematic processing of material while being able to record quality transactions representing work as well as physical audit of equipment and accessories. This position reports to a Production Supervisor.

This job description describes the general nature and level of work required by the position. It is not intended to be an all inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty.

Nothing in this job description changes the existing at‑will employment relationship between the Company and the employee occupying the position.

Job Responsibilities

• Install and integrate equipment per build specifications into network, server racks and/or Telecom racks and cabinets
• Addition or removal of non-powered or passive equipment
• Knowledge on the proper use of manual and power tools
• Troubleshoot installation of hardware
• Perform labeling based on customer requirements
• Create and apply device and cable labels for a wide variety of equipment
• Read and understand wiring diagrams and installation instructions
• Read engineering drawings such as rack elevations and cable run list schematics, detailing all in-rack connections
• (Example: power, data networking and storage)
• Route and manage advanced, end-to-end copper, fiber cables, and power runs (AC and/or DC Power - Where Applicable)
• Working knowledge and application of AC and/or DC Power - Where Applicable
• Perform cable management and connect devices (power and logical connections where applicable)
• Complete and submit paperwork (forms, checklists, etc.) according to company policies and procedures
• Troubleshoot and fix complex errors across multiple platforms of work
• Ensure compliance with established codes, regulations and standards
• Execute work to customer-defined requirement
• Complete physical audit of equipment and accessories
• Confirm hardware is functional & troubleshoot as pertain to work performed
• Ability to train other team members on the above tasks in accordance with WWT standards.
• Ability to flex into other areas easily with minimal guidance; including configuration
• Actively involved in making processes more effective and efficient via new Ideas and feedback for current obstacles and new initiatives
• Works on and adapts to new builds

Work Experience:

• A minimum of 2 years' progressive experience in a related field.
• Ability to train other team members
• Listens to others, confirming understanding of the content and recognizing non-verbal cues and underlying messages.
• Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly.
• Demonstrates knowledge of the processes for ordering, shipping and warehousing materials to support production and satisfy demand.
• Continuously seeks new ways of working to make processes run smoother and faster.
• Understands and assembles products according to technical documentation requirements and is able to ensure quality and functional standards are met.
• Actively controls and structures use of time to most effectively accomplish work, projects and goals.
• Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!