Product Support Engineer (Gasket & Sealing / West) - WC2

Borr Drilling; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in gasket and sealing products seeks a professional for a technical support role. The successful candidate will collaborate globally, manage inventories, and provide technical assistance while ensuring alignment with business strategies. Ideal for someone with a background in Mechanical Engineering and strong communication skills, this role promises a dynamic environment with a focus on problem-solving and teamwork.

Qualifications

• 3–5 years of experience in technical sales support or inventory coordination.
• Strong understanding of gasket and sealing products.
• Ability to interpret technical drawings.

Responsibilities

• Report directly to the Product Manager with timely updates on product matters.
• Manage product inventory to optimize stock levels.
• Deliver technical expertise to sales team and customers.

Skills

Communication

Problem Solving

Inventory Analysis

Education

Diploma or Degree in Mechanical Engineering

Tools

Microsoft Office

ERP systems (SAP B1)

Job description

• Reporting & Coordination
  Report directly to the Product Manager, SEA (Gasket & Sealing), providing timely updates on all product-related matters.
• Global Collaboration
  Liaise with the Global Product Team on a monthly basis—or as needed—to align regional activities with global strategies and objectives.
• Technical Support
  Deliver technical expertise and support to both the sales team and customers, ensuring prompt resolution of product inquiries and issues.
• Inventory Oversight
  Manage product inventory to meet operational and sales demands, ensuring stock levels are optimized while minimizing obsolete inventory.
• Business Execution
  Support the implementation of business strategies and sales initiatives developed by management, contributing to commercial success and operational efficiency.
• On-Site Engagement
  Participate in site visits or on-site tasks when required. Flexibility in working hours is expected during key project milestones.
• Ad-Hoc Assignments
  Undertake additional tasks, assignments, or projects as assigned by your immediate supervisor, in accordance with evolving business needs.

Job Requirements:

• Diploma or Degree in Mechanical Engineering or a related discipline. Relevant technical certifications are a plus.
• 3–5 years of hands-on experience in product application, technical sales support, or inventory coordination—preferably within an industrial or B2B setting.
• Strong understanding of gasket and sealing products, including specifications, application use, and troubleshooting. Ability to interpret technical drawings is preferred.
• Excellent verbal and written communication abilities, with confidence in working across cross-functional and international teams.
• Skilled in inventory analysis, demand forecasting, and supporting business planning with precision and attention to detail.
• Open to on-site work and able to adjust working hours during critical project periods.
• A collaborative team player with a proactive mindset and strong problem-solving skills.
Proficient in Microsoft Office (Excel, Word, PowerPoint). Familiarity with ERP systems such as SAP B1 is an added advantage

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