Product Policy Manager / Lead

Open; Singapore; Vor Ort; SGD 90.000 - 150.000; Vollzeit

Zusammenfassung

Open Government Products (OGP) is a government-startup in Singapore, driven by engineers, designers, and product managers. We move fast to prototype and launch citizen-facing solutions, with an open, flat structure that emphasises user-centric public-good innovations.

You’ll own policy problems end-to-end and engage directly with citizens to drive outcomes. You’ll work across government stakeholders, learn the product inside out, and collaborate with CE/PS/POH levels to implement impactful

Qualifikationen

• Policy work in the Singapore public service for at least 4 years.
• Willing to learn coding within 6 months and explain product architecture.

Aufgaben

• Embed with OGP product teams and learn the problem space.
• Speak with residents and frontline users to identify policy-product frictions.
• Co-write policy with agency owners to improve both policy and product.
• Convince senior leaders (CEs, PSes, POHs) on the right course of action.
• Transform partner agencies' systems, policies and ways of working.
• Lead small teams of junior policy officers (1-3) when leading.

Kenntnisse

Policy experience

Jobbeschreibung

Who We Are

Open Government Products (OGP) operates like a startup within the government; We are a fast-paced, dynamic team of engineers, designers, and product managers dedicated to public good. We autonomously identify opportunities to solve public problems using tech, rapidly prototype, and launch solutions—from citizen apps to automating public agency operations. Embracing an open-sourced and flat hierarchy, we cut through bureaucracy to focus on real-world, user-centric innovations that drive change.

You’re tired of traditional policy work

You’ve had to navigate long clearance chains, repeated rounds of review and watch as the policies you’ve worked on get diluted with every single additional meeting. We do things differently at OGP. Product Policy officers are given end-to-end ownership of a problem. That means engaging directly with citizens to understand their concerns, working with OGP product teams to improve product features and convincing senior public servants on the best course of action - usually all in one day. You will not be waiting around asking your director for clearance, you’re expected to solve problems as they crop up. You won’t be evaluated based on the polish of your decks, your work is judged by how much it improves outcomes for citizens.

Who This Is For

• You must have done policy work in the Singapore public service for at least 4 years
• You must either be technical already or be willing to learn. Within 6 months you should be able to code and will be able to explain the architecture of the product you support.
• Be equally comfortable straddling the operational and the strategic. You understand the problem from the ground up and then convince Chief Executives (CEs), Permanent Secretaries (PSes), and Political Office Holders (POHs) what needs to be done.
• You want to see your work directly bring about measurable positive public impact, and you're tired of watching good ideas die in the gap between policy and implementation

What you’ll do

• Embed with OGP product teams. You’ll sit with one or more teams, learn the problem space and the product inside out, and work with the government stakeholders who own it.
• Find the problems on the ground. You’ll talk to residents and frontline users, spot where policy and product are getting in each other’s way, and help the team sharpen features so they better serve people in Singapore.
• Write the policy that fixes it. You’ll co-write with agency business owners so the policy and the product both come out better, and take it up to whole-of-government (WOG) level at the Ministry of Digital Development and Information (MDDI) where needed.
• Bring senior leaders along. You’ll show CEs, PSes and POHs how technology can improve citizens’ lives, and convince them on the right course of action.
• Drive partner agency transformation. You’ll work with our partner agencies to transform their systems, policies, and ways of working.
• [For Leads] Set the bar for a small team. You’ll manage 1-3 junior policy officers working alongside you, and set the standard for how they work.

Working at OGP

Ownership and Autonomy — Beyond technical tasks, this means having autonomy to voice opinions and suggest future directions. Building what you believe in drives the creation of great solutions.

Rapid Prototyping — We prioritise testing ideas over debating them, allowing us to identify problems quickly and convey possibilities to others. This fail-fast approach accelerates innovation.

Flexibility — We provide flexible work arrangements based on what works best for our team and its members, fostering a productive and supportive environment.

Continuous Learning — Drive professional growth by exploring new architectures, frameworks, and technologies. With dedicated yearly learning months and hackathons, continuous learning is essential as we tackle innovative ideas and challenges.

Mission-Driven — Our work is dedicated to the public good, aiming to improve the lives of Singapore citizens. We focus on creating impactful solutions that enhance the community and the place we call home.

We do actually work this way —

Two Things I'd Point At Rather Than Describe

• *ERP X.** We thought road pricing could be done better, so we built an alternative and tested it. Then we published what we tried, what worked, what didn't, and why we think this is a better way for government to build.
• *Our AMA on r/singapore.** We sat in front of the public and answered questions about our own strengths and weaknesses, unfiltered.

Neither was a communications exercise. Both reflect a willingness to test ideas openly and share the results, including where they fell short. This approach won't suit everyone, and that's a reasonable basis for deciding whether the role is a good fit.

An overview of other OGP products can be found on our website https://open.gov.sg