Product Owner - Vice President

Bank of Singapore Limited; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Bank of Singapore Limited seeks an experienced Product Owner within the CRO Business Management team to lead risk management system improvements and deliver strategic features for the Lending squad. The role collaborates with Credit, Market and Operational Risk teams and stakeholders to enhance risk governance, client experience and transformation outcomes.

You will own the customer journey for risk products, manage cross-squad dependencies and drive prioritisation, budgeting and resourcing to

Qualifications

• University degree in Business Administration, Information Systems, Data Analytics, Technology, Engineering or a related discipline.
• Minimum 10 years of experience in change management, digital transformation, product management, project management, business transformation or related fields.
• Experience supporting Agile delivery, digital products, AI-enabled solutions or data transformation programmes.
• Strong understanding of change management methodologies, stakeholder engagement and organisational adoption practices.
• Proven experience in supporting delivery of AI, Generative AI, data analytics, digital, or enterprise technology solutions from concept through production.
• Good understanding of AI/ML, Generative AI, Large Language Models (LLMs), AI governance, and data-driven product development.
• Experience operating in Agile environments with hands-on knowledge of Scrum, backlog management, prioritisation frameworks, and product lifecycle management.

Responsibilities

• Develop the overall strategy focusing on value creation for business growth, customer centricity and risk and controls.
• Partner with other Squads/Tribes to track project milestones and OKRs.
• Plan and maintain backlog and capacity for feature delivery with feasibility analysis, scoping and release planning.
• Coordinate with chapter leads to staff squads and ensure resource alignment.
• Provide updates to Management and Steering Committees on key initiatives.
• Work with Agile coaches to adopt and align Agile practices.

Skills

Agile delivery

Scrum

Backlog management

Stakeholder engagement

Analytical thinking

Problem-solving

Communication skills

Organisational adaptability

Education

Bachelor's degree in Business Administration, Information Systems, Data Analytics, Technology, or Engineering

Tools

Scrum tools

Job description

Bank of Singapore opens doors to new opportunities. At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

The CRO Business Management department provides risk management support across the Risk Management Division in areas of (1) Risk analytics, (2) Risk Change Management and (3) Risk Governance and Control. The Risk Change Management team focuses on on-going key projects for Risk Management, review and improvement of processes and policies through platform transformation and enhancements. The team focuses on delivering the projects and managing the process and policy changes strategically. The Product Owner is responsible for establishing, leading and delivering risk management system improvement features under the Lending squad. The role works closely with the Credit, Market and Operational Risk teams as well as all other relevant stakeholders delivering strategic solutions to improve risk management, clients experience and bring efficiency in the Bank. It will also bring consistency and better coordination across the 3 key areas (Credit, Market and Operational Risk).

Responsibilities

• Develop the overall strategy focusing on value creation for business growth, customer centricity and risk and controls keeping in mind:
• Cross-functional view of the core capabilities of the broader organization to efficiently secure resources needed from chapters
• Integrated perspective of the organization as a whole and how their team fits in with the larger enterprise
• An enterprise mindset that can break down silos, enable collaboration across organization boundaries and empower product owners to provide day-to-day guidance on objectives, priorities and tasks
• Adoption and engagement accountability for the Product(s) assigned/responsible for
• Ownership of customer journey for the Product(s) assigned/responsible for within risk management (including external stakeholders)
• Partner with other Squads/Tribes to track project milestones, as well as Objectives & Key Results (OKRs) to ensure proper governance and progress towards achieving overall transformation objectives
• Develop the right strategies and tactics to deliver desired business outcomes
• Plan and maintain backlog and capacity to ensure that product features in pipeline undergo proper feasibility analysis, scoping and release planning, having considered business priorities and teams capacity, including any scalability considerations, i.e. Determine what work must get done, how much to invest in certain efforts, how to prioritise opportunities
• Connect interdependencies across products and ensure proper prioritization of book of work, including budgeting and ensuring proper resourcing (right skill and right size) to deliver at the agreed capacity
• Working with chapter leads to find the right people to fit the right squad
• Stakeholder management, by providing updates on key initiatives to different stakeholders – Management committee meetings, Steering Committee meetings etc.
• Work closely with Agile coaches for adoption and alignment of Agile best practices

Requirements

• University degree in Business Administration, Information Systems, Data Analytics, Technology, Engineering or a related discipline.
• Minimum 10 years of experience in change management, digital transformation, product management, project management, business transformation or related fields.
• Experience supporting Agile delivery, digital products, AI-enabled solutions or data transformation programmes.
• Strong understanding of change management methodologies, stakeholder engagement and organisational adoption practices.
• Proven experience in supporting delivery of AI, Generative AI, data analytics, digital, or enterprise technology solutions from concept through production.
• Good understanding of AI/ML, Generative AI, Large Language Models (LLMs), AI governance, and data-driven product development.
• Experience operating in Agile environments with hands‑on knowledge of Scrum, backlog management, prioritisation frameworks, and product lifecycle management.
• Passionate about innovation and leveraging AI to solve business problems.
• Strong analytical, problem‑solving and critical‑thinking skills.
• Excellent written and verbal communication skills with the ability to engage stakeholders across all levels.
• Strong planning, coordination and execution capabilities with the ability to manage multiple priorities simultaneously.
• Experience in financial services, risk management or banking transformation initiatives will be advantageous.
• Collaborative, proactive and self‑driven individual with strong interpersonal skills.
• Adaptable and comfortable operating in a dynamic transformation environment.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly‑owned subsidiary, Bank of Singapore, which operates on a unique open‑architecture product platform to source for the best‑in‑class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.