Product Owner - GWB Digital & Transformation Office

OCBC; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Product Owner to lead the transformation of digital solutions within its Global Wholesale Banking division. This role involves collaborating with diverse teams to enhance employee and customer experiences through innovative digital strategies. You will be responsible for re-engineering processes, implementing change management strategies, and fostering a culture of innovation. Join a forward-thinking organization that values creativity and technology, offering you the chance to make a significant impact while enjoying a competitive salary and comprehensive benefits package.

Benefits

Competitive Base Salary

Holistic Flexible Benefits

Industry-leading Learning Opportunities

Community Initiatives

Qualifications

• 5-7 years in software product development and process re-engineering.
• Confident communicator with strong interpersonal skills.

Responsibilities

• Drive transformation of marketing and servicing journeys using agile frameworks.
• Act as the voice of the customer to enhance user satisfaction.

Skills

Software Product Development

Business Process Re-engineering

Agile Development Frameworks

Interpersonal Communication

Analytical Skills

Change Management

Job description

Product Owner - GWB Digital & Transformation Office

Join to apply for the Product Owner - GWB Digital & Transformation Office role at OCBC.

Why join
Opportunity to join a group of vibrant staff on the ideation, implementation, transformation of core processes and integration of digital technology across various areas of the business to enhance the employee workforce experience and redesign processes. Be an enabler for the business to embrace innovation and digital culture.

Description
How It Works
Develop & drive the transformation of the RM Marketing and Servicing Journey via an agile delivery framework. Key to this role is being able to understand business processes, identify improvement areas and work with external vendors, or teams of functional specialists comprising of existing product owners, engineers, operations, and designers across geographies to ensure the seamless delivery of an end-to-end solution that fits the needs of our business.

What You Do

• Complement existing Product Owners in the ideation, design, development, and launch of digital solutions to enhance employee/customer experience.
• Re-engineer policies and processes before digitalisation and automation.
• Act as the voice of the customer, integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction.
• Develop and implement change management strategies and build strong relationships with users to facilitate smooth transitions during rollouts, ensuring adoption of new processes and tools.
• Advance the innovation and digital culture, manage the transformation actively and provide the right solutions without over-engineering.

Job Qualifications

Who You Are

• 5-7 years of experience in building software products and business process re-engineering.
• A demonstrated and focused desire to build amazing products and services.
• Confident communicator with the interpersonal skills to build relationships and influence change internally.
• Adaptable and resilient in unpredictable and ambiguous situations.
• An analytical mindset and meticulous with an eye for detail.
• Working knowledge of Agile development frameworks.
• Experience with designing or implementing organisational-level AI strategies will be an advantage.

Who You Work With
Global Wholesale Banking (GWB) serves the entire spectrum of customer segments, from large corporations to government entities, and half of all SMEs in Singapore. To help them achieve their potential, we offer simple, convenient, innovative solutions that take care of everything, from cash management to trade finance.

Who We Are
Singapore's longest established bank, we've been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, our purpose remains: to enable people and communities to realise their aspirations.

What We Offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Primary Location
Singapore

Job
Digital & Transformation

Organization
GWB Digital & Transformation Office

Schedule
Permanent
Full-time

Job Posting
24-Mar-2025, 3:10:11 PM

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Product Management and Marketing
• Industries: Banking, Capital Markets, and Financial Services